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2000 HOTEL Downtown Kigali

4.0 star property
Family-friendly hotel connected to a shopping centre in Kigali with free breakfast

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for 2000 HOTEL Downtown Kigali

Breakfast, lunch, dinner served; international cuisine
Superior Suite | Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; international cuisine
Business Double Room, City View | View from room
Breakfast, lunch, dinner served; international cuisine
Reviews
8.4

Very good

Popular amenities

  • Free airport shuttle
    Free airport shuttleFree airport shuttle
  • Breakfast included
    Breakfast includedBreakfast included
  • Bar
    BarBar
  • Gym
    GymGym
  • Room service
    Room serviceRoom service
  • Laundry
    LaundryLaundry

Explore the area

Map
KN82 St/1, near Kigali City Tower, Nyarugenge Sector, Kigali, 3153
  • Popular LocationUnion Trade Center6 min walk
  • Popular LocationKigali Genocide Memorial Centre5 min drive
  • Popular LocationKigali Convention Centre11 min drive
  • AirportKigali (KGL-Kigali Intl.)44 min drive
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Room options

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Showing 4 of 4 rooms

View all photos for Business Twin Room, City View

Business Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Business Twin Room, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fridge
Dining table
Flat-screen TV
Blackout curtains
Fan
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Business Double Room, City View

Business Double Room, City View | Minibar, in-room safe, desk, laptop workspace

Business Double Room, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fridge
Dining table
Flat-screen TV
Blackout curtains
Fan
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, laptop workspace

Superior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fridge
Dining table
Flat-screen TV
Blackout curtains
Fan
  • 80 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, Mountain View

Executive Suite, Mountain View | Minibar, in-room safe, desk, laptop workspace

Executive Suite, Mountain View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Separate bedroom
  • 80 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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Oasis Park
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8.8 out of 10, Excellent, (40)
The price is 2.494.884 ₫
2.943.963 ₫ total
includes taxes & fees
5 Jul - 6 Jul
Oasis Park

About the area

Kigali

Located in Kigali, 2000 HOTEL Downtown Kigali is connected to a shopping centre. Ivuka Arts Kigali and BK Arena are cultural highlights, and some of the area's landmarks include Ntarama Church and Presidential Palace Museum. Looking to enjoy an event or a game while in town? See what's happening at Nyamirambo Stadium or Stade Amahoro.
Visit our Kigali travel guideOpens in a new window

What's nearby

  • Union Trade Center - 6 min walk
  • Kigali Genocide Memorial Centre - 5 min drive
  • Nyamirambo Stadium - 7 min drive
  • Kigali Heights - 11 min drive
  • Kigali Convention Centre - 11 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 45 min drive

Restaurants

  • ‪Cucina Italian Restaurant - ‬18 min walk
  • ‪Executive Lounge - ‬18 min walk
  • ‪Makfast - ‬7 min walk
  • ‪Dine Divine - ‬11 min walk
  • ‪Brioche - ‬6 min walk

About this property

2000 HOTEL Downtown Kigali

Upscale family-friendly hotel connected to a shopping centre
At 2000 HOTEL Downtown Kigali, you can look forward to a free breakfast buffet, a free return airport shuttle and shopping on-site. Treat yourself to spa services, such as a facial or a manicure/pedicure. The on-site international cuisine restaurant, Bamboo, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and a hair salon.
You'll also enjoy perks such as:
  • Free self-parking
  • Supervised childcare (surcharge), concierge services and free newspapers
  • Tour/ticket information, luggage storage and a porter/bellboy
Room features
All 105 rooms have comforts, such as laptop-friendly workspaces and separate sitting areas, in addition to thoughtful touches, such as separate dining areas and dressing gowns.
Other amenities include:
  • Bathrooms with rainfall showers and bidets
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

Chinese (Mandarin), English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bamboo

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 13 floors
  • Building
  • Built in 2015
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Desk chair
  • Fan
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

2000 HOTEL Kigali
2000 Kigali
2000 HOTEL
2000 Downtown Kigali
2000 Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel
2000 HOTEL Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel Kigali

Frequently asked questions

Is 2000 HOTEL Downtown Kigali pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at 2000 HOTEL Downtown Kigali?

As of 28 Jun 2024, prices found for a 1-night stay for 2 adults at 2000 HOTEL Downtown Kigali on 25 Jul 2024 start from 1.747.541 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at 2000 HOTEL Downtown Kigali?

Self-parking is free at this property.

What time is check-in at 2000 HOTEL Downtown Kigali?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at 2000 HOTEL Downtown Kigali?

Checkout is at noon.

Does 2000 HOTEL Downtown Kigali provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is 2000 HOTEL Downtown Kigali located?

This family-friendly Kigali hotel is located in the business district, within a 15-minute walk of Union Trade Center and Ntarama Church. Ryi'nyamirambo Market and Kigali Business Centre are also within 3 miles (5 km).

2000 HOTEL Downtown Kigali Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 193 out of 400 reviews" "
Rating 8 - Good. 134 out of 400 reviews" "
Rating 6 - Okay. 39 out of 400 reviews" "
Rating 4 - Poor. 23 out of 400 reviews" "
Rating 2 - Terrible. 11 out of 400 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is satisfactory overall. However, the hotel needs to improve its shuttle service. Although they advertise providing shuttle services, the current arrangement requires guests to adhere to the hotel's schedule, which may not always align with individual plans. It would be beneficial if the hotel could offer more flexible shuttle timings to better accommodate guests' needs.
Stayed 7 nights in Jun 2024

10/10 Excellent

Selamawit

Liked: Cleanliness, staff & service, property conditions & facilities
It shopping aria nice people convenient, and good food.
Stayed 3 nights in Jun 2024

10/10 Excellent

Samson

Stayed 7 nights in May 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is proximal to key attraction sites
Stayed 3 nights in May 2024

8/10 Good

Chris

Liked: Staff & service, amenities
The staff are great
Stayed 2 nights in May 2024

10/10 Excellent

Nnaemeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel for me everything considered. Stayed twice now.
Stayed 4 nights in Mar 2024

8/10 Good

Aderonke, Osapa

Stayed 2 nights in May 2024

8/10 Good

MICKY

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel seems a bit old but still great. Great Staff, Huge room, Great Views. The Restaurant needs work, not too many options for dining as well.
Stayed 3 nights in Apr 2024

10/10 Excellent

Babafemi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at this hotel! The staff was incredibly friendly, the room was spacious and clean, and the amenities were top-notch. We especially loved the delicious breakfast spread they offered each morning. Highly recommend!
Stayed 4 nights in Apr 2024

4/10 Poor

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing hotel, I stayed there a few years ago and it was quite nice and clean. On my recent visit this week I was shocked how run down the pace was. People were smoking everywhere and the first room they gave me smelled like an ash tray. Paint peaking and the breakfast with very limited options. Very disappointing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a great city! The staff are amazing!! Rooms are large, clean, lots of water pressure. I highly recommend this place!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Stayed 1 night in Feb 2024

10/10 Excellent

Sybille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the room showed a bit of wear, it was very clean, had a great view, and the amenities were excellent (safe, slippers/bathrobe, tea and coffee in the room, bottled water, etc). The wifi was strong (the best I had in Rwanda) and the a/c worked well. The breakfast was delicious and offered a good variety. Everyone that worked there was helpful and accommodating, especially the front desk and the breakfast crew (thank you!) My only complaint is that the listing on Expedia says they have a free shuttle to/from the airport. The shuttle is only free from the airport to the hotel. You have to pay $20 from the hotel back to the airport. Overall, great hotel in the heart of Kigali!
Stayed 1 night in Jan 2024

8/10 Good

LEAH

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pros: Great reception from the airport by hotel driver (Geoffrey night Driver), such a humble and respectful gentleman. Clean room & premises in general. Friendly and helpful staff from concierge especially (Nancy), reception and housekeeping (Valence). Cons: Poor services at the bamboo restaurant. Ordered room service for breakfast at 9 am, had to make 4 follow up calls only to receive cold food some few minutes to 11am. I requested for salt from one restaurant staff, he never returned, so I ate my food with no salt. The fridge in the room did not work the whole time I stayed in the hotel and the wifi was not working sometimes.
Stayed 7 nights in Dec 2023

8/10 Good

lilian awuor

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay at the hotel. However, I would encourage them to work on the internet. As a foreigner, we depend on the internet for communication while we are away; however, the internet connection is so poor that it cannot sustain a WhatsApp call. Otherwise, everything was perfect, and I am looking forward to another trip
Stayed 4 nights in Dec 2023

10/10 Excellent

Peter

Stayed 2 nights in Dec 2023

10/10 Excellent

Abdulrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Riley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport shuttle is great and hotel is clean
We had the best time at this hotel. Even though our flight was delayed by 2 hours, there was no delay at the airport and we got to the hotel safely. The check in process went very smoothly. We had a great view of the city on the 12th floor. The bed was pretty firm.
Stayed 1 night in Nov 2023

8/10 Good

SAMUEL, BRISTOW

Stayed 5 nights in Oct 2023

10/10 Excellent

MITESHKUMAR

Stayed 1 night in Sep 2023

8/10 Good

Tarun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good but its in the center of city market. The staff is very helpful and cooperative.
Stayed 1 night in Sep 2023

10/10 Excellent

Eric

Stayed 1 night in Aug 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, room comfort
Hotel ok. Staff Excellent.
Traveller from the UK. Overall this hotel is clean and comfortable but in need of a lick of paint and some new decor. However the staff really make you feel welcome, and were friendly to talk to and a good source of information for where to go in Kigali. As an example of how great I found the staff I'd ike to mention 3 people in particular who made my stay a good one. Firstly the housekeeper Valen who cleaned my room everyday. He was very helpful and courteous. Nothing was a problem and the room was cleaned to a high standard. Secondly my friend who works in the restaurant Emmanuel ( Gisanura) who I had long chats with on his night shift about the culture in Rwanda in general, history of the region, and he gave me an excellent tip to visit the Richard Kandt museum which is walking distance form the hotel. This guy knows Rwandan history and culture and it was a pleasure to exchange information about our respective homes. His service in the bar was excellent. Thirdly I want to mention the driver Ernest who took me to Acajera National Park. This guy was able to answer all my questions about the country and was a good natured and enjoyable person to travel for 12 hours with. He did some serious driving, as he drove us there and back for 6 hours and also drove me around the park for 6 hrs (he knows the park very well,every twist and every pothole in the park was skillfully navigated).The Chinese food only menu in restaurant is very limiting. Breakfast variety could be better
Stayed 8 nights in Jun 2023

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and it is spacious.
Stayed 1 night in Jun 2023

10/10 Excellent

Nina, Los Gatos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and great customer service!
Stayed 9 nights in Jun 2023