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"The top floors 31to35 are newly renovated. Amazing views and beautiful rooms. Very spacious with room to move around. "

"This is a beautiful hotel with the most helpful staff!!"

"Our stay was absolutely amazing. The bed and sheets were super comfortable and cozy. The breakfast have good varity of food and was always delicious. Not once was i ever disappointed during the stay. Next time we come to Osaka will definitely be rebooking at this hotel"

"We had a wonderful experience at this hotel. The staff is eager to assist with every need. The rooms are lovely, and the amenities anticipate every need. What an amazing ending to our Japan vacation! We would stay again in a heartbeat!!"

"Very good hotel, facilities and services. in close proximity to the station, and other conviniences. Also quite affordable. Would recommend"

"This was a lovely hotel. We were very impressed with the customer service, as well as the complimentary refreshments (the coffee machine was amazing), free necessities as needed (toothbrushes, hair brushes, lotion, etc) and most importantly…free access to the lounge which may have been for a limited time. We also appreciated receiving assistance in transferring our luggages to our next hotel in Tokyo, as lord knows the stairs can be a pain around Osaka. The rooms themselves were a bit small...

"My wife is very disappointed with another guest filming in the Bath House on her Phone which was reported to your staff at the time. Unfortunately there was no follow-up as my wife was concerned that that person had taken footage of her naked in the bathhouse. We firstly find it unacceptable that a guest can do such a thing and secondly were disappointed that there was no response from the staff at your hotel and we still don't know whether that person has footage taken in the bathhouse."

"Public bath area is too small for the amount of patrons."