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"Very friendly staff"

"booked through Expedia and payable at resort option chosen, while check out time they charged more than promised by Expedia, while asked they told me that taxes extra applicable by reception, after done the payment i checked again through with expedia they told taxes included in the amount promised, later the resort voided the first transaction and again they swiped me. so its took long time to do the check out process and wrong charges done by resort as well need to be trained staffs on this...