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Best Western London Ilford Hotel

4.0 star property
Suburban Ilford hotel in Valentines with 24-hour front desk

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July 2024

Photo gallery for Best Western London Ilford Hotel

Standard Room, 1 Double Bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets
Exterior
Restaurant
Reception
Combined shower/bathtub, free toiletries, hair dryer, towels
Reviews
7.2

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available
  • Housekeeping
    HousekeepingHousekeeping
  • Free WiFi
    Free WiFiFree WiFi
  • Business services
    Business servicesBusiness services

Check-in time

2:00 PM

Check-out time

11:00 AM

Explore the area

Map
3-5 Argyle Road, Ilford, England, IG1 3BH
  • Popular LocationExCeL Exhibition Centre10 min drive
  • Popular LocationWestfield Stratford City10 min drive
  • Popular LocationO2 Arena16 min drive
  • AirportLondon (LCY-London City)19 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

The reception staff were brilliant. Very happy and helpful. Thank you
Pam
Jul 5, 2023
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Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Travelodge London Ilford
6.4 out of 10, (14)
Travelodge London Ilford

About the area

Ilford

Best Western London Ilford Hotel is located in Valentines, a neighbourhood in Ilford, and is in a shopping district and near a metro station. St. Paul's Cathedral and Covent Garden Market are notable landmarks, and travellers looking to shop may want to visit Westfield Stratford City and Liverpool Street. Check out an event or a game at ExCeL Exhibition Centre, and consider making time for Sky Garden, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our Ilford travel guideOpens in a new window

What's nearby

  • ExCeL Exhibition Centre - 10 min drive
  • Westfield Stratford City - 10 min drive
  • Queen Elizabeth Olympic Park - 10 min drive
  • London Stadium - 12 min drive
  • O2 Arena - 16 min drive

Getting around

  • Ilford Station - 3 min walk
  • Gants Hill Underground Station - 3 min drive
  • London (LCY-London City) - 19 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪The Great Spoon of Ilford - ‬5 min walk
  • ‪The Urban Chocolatier - ‬3 min walk
  • ‪Sultan Restaurant - ‬5 min walk
  • ‪Ilford Kebab House - ‬4 min walk

About this property

Best Western London Ilford Hotel

Upscale hotel near ExCeL Exhibition Centre
Best Western London Ilford Hotel provides a garden and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • English breakfast (surcharge), express check-in and a 24-hour front desk
  • Meeting rooms and smoke-free property
Room features
All 65 rooms boast comforts such as free WiFi and room service.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Coffee/tea makers, daily housekeeping and phones

Languages

English, French, Lithuanian, Moldovan, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday English breakfast available for a fee: GBP 5 for adults and GBP 5 for children

Conveniences

  • 24-hour front desk

Guest services

  • Daily housekeeping

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 5 for adults and from GBP 5 for children
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Best Western Hotel Ilford
Best Western Ilford
Ilford Best Western
Best Western London Ilford
Best Western Ilford Hotel Ilford
Best Western Ilford Hotel
Best Western London Ilford Hotel Essex
London Ilford Hotel Ilford
Best Western London Ilford Hotel Hotel
Best Western London Ilford Hotel Ilford
Best Western London Ilford Hotel Hotel Ilford

Frequently asked questions

Is Best Western London Ilford Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western London Ilford Hotel?

Limited spots are available.

What time is check-in at Best Western London Ilford Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western London Ilford Hotel?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Best Western London Ilford Hotel located?

Located in Valentines, this hotel is within 6 miles (10 km) of Thames River, ExCeL Exhibition Centre and Westfield Stratford City. Queen Elizabeth Olympic Park and London Stadium are also within 6 miles (10 km). Ilford Station is only a 3-minute walk and Gants Hill Underground Station is 28 minutes.

Best Western London Ilford Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 200 out of 913 reviews" "
Rating 8 - Good. 342 out of 913 reviews" "
Rating 6 - Okay. 183 out of 913 reviews" "
Rating 4 - Poor. 109 out of 913 reviews" "
Rating 2 - Terrible. 79 out of 913 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff were brilliant. Very happy and helpful. Thank you
Stayed 1 night in Jul 2023

2/10 Terrible

Peter

Stayed 7 nights in Apr 2023

2/10 Terrible

Diane

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
This hotel was dirty poo in toilet scum on taps unfriendly staff, lots of migrants walking around with takeaway cartons and lounging in reception, felt very intimidated and uncomfortable my friends anxiety hit the roof as we felt very unsafe, checked straight back out and booked another hotel
Stayed 3 nights in Apr 2023

2/10 Terrible

Nisha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place, very dirty , rented to homeless people, nasty overall- good location. I will never go back

8/10 Good

elfrida

Liked: Staff & service
I had an issue with the room and the manager was very kind and polite. The staff are polite
Stayed 1 night in Nov 2022

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality for price
Stay here all the time, great price, clean, good location for travel and great food and shopping all near by.
Stayed 2 nights in Nov 2022

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Quality for money
Great cheap hotel, great location, near restaurants, shops and bars and near station into London… Don’t expect top of the range, but clean head down this is the place.
Stayed 2 nights in Nov 2022

4/10 Poor

Peter

Stayed 1 night in Oct 2022

10/10 Excellent

k

Stayed 1 night in Oct 2022

8/10 Good

Christine

Stayed 1 night in Oct 2022

10/10 Excellent

Petr

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, all basics included, but wifi signal could be more stable
Stayed 3 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

BARON-VAHL

Disliked: Cleanliness
Showering with beetles
I stayed in room 27 for the first two days then moved to room 24. I told the reception staff that there was a insect infestation problem in the shower unit of room 27 on 5/10/22 before I left for the day. When I returned I was told the unit had been sprayed and the electrical socket which was not working had also been repaired. I again reported there were insects in the shower and a receptionist took a not very clear video of the creature. For my last night at the hotel I was in room 24 there was no issue with that room that I found.
Stayed 2 nights in Oct 2022

4/10 Poor

Verified traveller

Travelled with group
Disliked: Room comfort
Stayed 3 nights in Sep 2022

2/10 Terrible

Farzana, London

Stayed 1 night in Sep 2022

6/10 Okay

S J

Stayed 1 night in Sep 2022

6/10 Okay

Stephen

Stayed 1 night in Sep 2022

4/10 Poor

Nic

Disliked: Cleanliness, staff & service, room comfort
If this is Best would hate to stay at the worst!
Incredibly rude staff. 4 payments taken for 2 nights. Ignored by staff at breakfast - not sure they understood us or other guests. All hot food cold including bacon which was fried thin deli ham! Smallest room I have ever stayed in. Parking used by staff, no room for residents. Decor needs more than a refresh. Not what expected from Best Western.
Stayed 2 nights in Sep 2022

2/10 Terrible

Wilf

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Checked in, reception area dirty, my room was in seperate building across the road. When i found my room (At basement level) there was barely any natyral daylight, it was terribly dates, and my neighbours were smoking weed with their door open. I reported this to the hotel and told them.i wakted to check out, i had checked in 5 minutes earlier. They offered me another room but i dodnt feel.comfortable staying. The room wasnt used at all. They refused a refund! Stating as i had checked in they dodnt have to refund me. Shambolic, horrible area, dirty. Do not stay!!!
Stayed 1 night in Jul 2022

6/10 Okay

Ehsanul

Stayed 5 nights in Aug 2022

2/10 Terrible

malachi

Travelled with family
Disliked: Staff & service, room comfort
Total Rubbish
I am totally disappointed with the service given in this place. Its the worst I have ever received. Paid over £110 arrived at 9pm for 1 night stay and was told if I don't pay a deposit I can't stay. Room was so small they told me that's all the have. I challenged it and said thats not what I paid for. The change it to another and I just got fed up can't be asked . Next day can u do my refund. It will come in 3 days. Till now my refund is not back. Its pending on my credit card as they won't claim it nor refund it. Its a total shamble never again. I want a refund back and my deposit back
Stayed 1 night in Jul 2022

10/10 Excellent

Charlotte

Stayed 1 night in Jul 2022

8/10 Good

Jeanette

Stayed 1 night in Jul 2022

2/10 Terrible

JILLUR RAHMAN, DHAKA

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Not value for money even!
Stayed 2 nights in Jul 2022

2/10 Terrible

Ijaz

Travelled with family
Disliked: Staff & service, property conditions & facilities
I booked standard doubleroom on expedia but i was given a small double room and after complaining i was told that i booked small room and i even showed them my booking details but lady at reception called ‘Anna’ just shrugged her shoulders, they gave us bit better room after complaining but it was very hot day and room was boiling and I requested a fan and i was told that they do have fans available and they will send it to our room after few hours of waiting and sitting in hot room i went to reception just tofind out that they don’t have any fans left, i had to go out to buy 1 for myself, awful customer service and not helpful staff
Stayed 2 nights in Jul 2022