10/10 - Xuất sắc
Kate, maple plain
Đi cùng gia đình
25/06/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
I was pretty upset when we first arrived because we were given an "upgrade" to a HUGE room decorated in all grey and black. This happened to us at the same hotel a year prior during the coronation and we asked to change rooms to something with more color. The staff was very accomodating and moved us to rooms we absolutely loved. This trip were were moved into room 304 which was decorated in pinks and greens. We LOVED IT!!! There were views onto the kings theatre and we even heard them singing in the morning. It was delightful! As always, the coffee was outstanding and the food delicious. We are headed back to London in a few days to stay at the number 16 hotel for 5 days. Praying for another brightly decorated room with great views in an area we adore. Thank you Firmdale Hotels!! Also, we are staying at their new hotel in New York City in September. Can't wait!!!!