6/10 Okay
Mohammad
Travelled with partner
17 Sep 2024
Like the area. Lots of shops around and easy access to bus that takes you to haram. The front staff was hesitant to change room as the room was very smelly when we checked in. Upon insisting he finally changed. The front staff needs a lot of training as I needed some tissues and some cream but no one answered. After som many unanswered calls I went to the reception and the lady sitting there was on her snap chat and didn’t bother answering the called.when confronted she never apologized and said she will send someone but never did. The other staff was great but the front staff don’t seem to be too interested in their job. The bellmen and cleaning staff were all great and hardworking. Nice hotel but the front staff needs to be client focused not self focused
Mohammad
Stayed 2 nights in Sep 2024