Houseboats in Mexico

"Customer service! (5 star) Italian Restaurant "

"We had an exceptional experience, rating it 10/10. We spent 7 nights with our family, including two children and elderly parents. From arrival, we were greeted with excellent service, smooth check-in, and comfortable room arrangements. The café, restaurants, and bar staff, particularly at Nariku, were praised for their food, drinks, and thoughtful gestures, especially for celebrating our children’s birthdays. The kids’ club and gaming room were highlights, with attentive staff and fun activities, while the pools and semi-private adult hot tubs were well-maintained. We were very impressed with the cleanliness, modern rooms, and overall entertainment, and would definitely recommend this resort to everyone ! Big shot outs to all employees but particularly Ramsey, Kalid, Ricardo, Tami, Luis, Don Juan, Napel, Luis, Exol, Samantha and Mari as well as EL Tyson, Manuel and Santos. "

"Lots of entertainment and the staff were friendly. Only thing could be better is update the rooms. The rooms are really out dated. "

"It’s an amazing Hotel, service is excellent, we were celebrating our 25Th anniversary and we couldn’t not picked a better hotel, they made so special for us, not only service but many food options and great location, we live it to the end!!!"

"This property has the best beach in Cancun. Have been traveling to Cancun for over 20 years and this properties beach is very clean with almost no tides."

"Centrally located "

"Great "

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"Absolutely loved it! Kids (11 & 9) had the time of their lives, want to go back soon."