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Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5 star property
Luxury resort on the beach, with 2 outdoor swimming pools

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Jewel Grande Montego Bay Resort & Spa – All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Aerial view
Premium bedding, minibar, in-room safe, blackout curtains
4 bars/lounges, 2 swim-up bars, 2 poolside bars
Aerial view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • On private beach
    On private beach
  • Bar
    Bar
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Parking included
    Parking included
  • Room service
    Room service
The price is 8.150.395 ₫
8.150.395 ₫ total
includes taxes & fees
6 Nov - 7 Nov
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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Suite, 2 Bedrooms, Oceanfront

Suite, 2 Bedrooms, Oceanfront | Living room | Plasma TV

Suite, 2 Bedrooms, Oceanfront

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 152 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Partial, Butler)

Premium bedding, minibar, in-room safe, blackout curtains

Suite, 2 Bedrooms, Ocean View (Partial, Butler)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 152 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Partial, Romance)

Suite, 1 Bedroom, Ocean View (Partial, Romance) | Premium bedding, minibar, in-room safe, blackout curtains

Suite, 1 Bedroom, Ocean View (Partial, Romance)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 78 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | Premium bedding, minibar, in-room safe, blackout curtains

Suite, 1 Bedroom, Oceanfront

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 96 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 2 Double Beds, Oceanfront

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Grand Penthouse, 3 Bedrooms (Grande Luxe)

Grand Penthouse, 3 Bedrooms (Grande Luxe) | Premium bedding, minibar, in-room safe, blackout curtains

Grand Penthouse, 3 Bedrooms (Grande Luxe)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 334 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Oceanfront

Grand Suite, 1 Bedroom, Oceanfront | Premium bedding, minibar, in-room safe, blackout curtains

Grand Suite, 1 Bedroom, Oceanfront

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Plasma TV
Washer/dryer
Ceiling fan
Premium bedding
  • 130 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 2 Double Beds, Oceanfront

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Garden View

Premium bedding, minibar, in-room safe, blackout curtains

Villa, 3 Bedrooms, Garden View

Highlights

Patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
3 bedrooms
  • 408 sq m
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 2 Bedrooms, Resort View

Premium bedding, minibar, in-room safe, blackout curtains

Suite, 2 Bedrooms, Resort View

Highlights

Balcony
Air conditioning
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 152 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Resort View

Deep-soaking bathtub, rainfall showerhead, designer toiletries

Suite, 1 Bedroom, Resort View

Highlights

Balcony
Air conditioning
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 96 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 3 Bedrooms, Oceanfront

Suite, 3 Bedrooms, Oceanfront | Premium bedding, minibar, in-room safe, blackout curtains

Suite, 3 Bedrooms, Oceanfront

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 184 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Separate bedroom
Premium bedding
Ceiling fan
Blackout curtains
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Villa, 3 Bedrooms, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Villa, 3 Bedrooms, Oceanfront

Highlights

Patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 408 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms | Premium bedding, minibar, in-room safe, blackout curtains

Penthouse, 3 Bedrooms

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 240 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

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On private beach
Pool
All-inclusive
Spa
8.6 out of 10, Excellent, (1982)
The price is 7.665.900 ₫
7.665.900 ₫ total
includes taxes & fees
11 Nov - 12 Nov
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About the area

Map
Rose Hall, St James, Montego Bay

What's nearby

  • Half Moon Golf Course - 15 min walk
  • Montego Bay Convention Centre - 16 min walk
  • White Witch of Rose Hall Golf Course - 3 min drive
  • Cinnamon Hill Golf Course - 3 min drive
  • Rose Hall Great House - 3 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 15 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬10 min walk
  • ‪Lobby Bar - ‬4 min drive
  • ‪Choicez - ‬6 min walk
  • ‪The Jerk Hut - ‬5 min drive
  • ‪Scotchies Jerk Centre - ‬4 min drive

About this property

Jewel Grande Montego Bay Resort & Spa – All Inclusive

Luxury all-inclusive resort near Rose Hall Great House
At Jewel Grande Montego Bay Resort & Spa – All Inclusive, you can look forward to an adjacent golf course, 2 swim-up bars and 2 poolside bars. With a private beach, beach cabanas and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a facial, a body treatment or a manicure/pedicure at the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Fitness classes and Pilates classes are offered at the gym; other things to do include kayaking and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and shopping on-site.
Other perks at this resort include:
  • 2 outdoor pools with 2 swim-up bars, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), an electric car charging station and beach umbrellas
  • Massage treatment rooms, beach towels and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 217 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and dressing gowns. Guest reviews speak positively of the cleanliness, size rooms at the property.
More amenities include:
  • Reusable coffee/tea filters, LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, designer toiletries and deep-soaking baths
  • Plasma TVs with digital channels
  • Wardrobes/cupboards, coffee/tea makers and ceiling fans

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Cricket's Beach Grill
  • Fiery Pelican Outdoor Gri
  • Le Bouchon
  • Pierside Restaurant
  • Waves

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (4,295 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 12 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 33 per person (return)
  • Airport shuttle fee per child: USD 16.5 (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Hotel Jewel Grande Montego Bay Resort & Spa – All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Bay Resort & Spa – All Inclusive Resort

Frequently asked questions

Does Jewel Grande Montego Bay Resort & Spa – All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Jewel Grande Montego Bay Resort & Spa – All Inclusive on 6 Nov 2024 start from 8.150.395 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jewel Grande Montego Bay Resort & Spa – All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Checkout is at 11:00 AM.

Does Jewel Grande Montego Bay Resort & Spa – All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 33 per person applies.

Are there all-inclusive benefits at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Yes, the property is all-inclusive.

Where is Jewel Grande Montego Bay Resort & Spa – All Inclusive located?

Located in Montego Bay, this beachfront resort is next to a golf course, steps from Jamaica Beaches and 2 mi (3.3 km) from Rose Hall Great House. Three Palms Ocean Course and Half Moon Golf Course are also within 15 minutes.

Jewel Grande Montego Bay Resort & Spa – All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 795 out of 1253 reviews" "
Rating 8 - Good. 258 out of 1253 reviews" "
Rating 6 - Okay. 114 out of 1253 reviews" "
Rating 4 - Poor. 45 out of 1253 reviews" "
Rating 2 - Terrible. 41 out of 1253 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

DeVondra

Travelled with partner
Liked: Amenities, property conditions & facilities
Only stayed one night due to our flight being delayed because of a hurricane. The resort was really nice and spacious. Great night activities and the Italian restaurant was amazing. Staff were all very nice. Would definitely stay again.
Stayed 1 night in Oct 2024

4/10 Poor

David, Indianapolis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property did not have warm hot water for 2 out of the 4 days I needed to shower.
Stayed 3 nights in Oct 2024

8/10 Good

Felicia

Stayed 3 nights in Oct 2024

6/10 Okay

Marvyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Has all the hallmarks for greatness, however… - Our butlers’ communication style was robotic and therefore we didn’t build the rapport we previously had, with Garcon, when we stayed here 18months ago. - Entertainment team were not as proactive in gathering people to join in activities as the spa team (more about that later). We had to keep asking as some activities were scheduled but not happening. However, thanks and recognition must go to *Jermain, who built a good rapport with our teens. Genuine friendship formed - they’ll miss him. He’s a a star! - The spa is so pricey it’s off putting. If they just dropped their prices a bit, the staff wouldn’t have to spend more time canvassing for business than they do actually doing spa treatments. Special mention must also go to Shana - she knew our entire family by name and what our favourite drinks were. Such a happy soul!
Stayed 8 nights in Oct 2024

6/10 Okay

Jay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It would be nice if you updated the condition of the building, it’s outdated. Checking in was a night mare. Although we arrived at 2 pm but our room was not ready, and we had to wait 2.5 hours. That is inconvenient after a very long flight.
Stayed 4 nights in Oct 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and friendly staff who did their best to make you feel welcome and appreciated
Stayed 5 nights in Oct 2024

10/10 Excellent

Canaan, Virginia Beach

Stayed 4 nights in Oct 2024

10/10 Excellent

Jasmine Evangeline

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Guru

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property. I have no complaints except for the room service for food. Takes at least an hour. Get the butler service if it’s an option, they help you out with everything. The food was amazing, the liquor on point and the views just breath taking. We will be back!
Stayed 4 nights in Oct 2024

2/10 Terrible

KunjalKumar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
(Do Not Recommend) Check-In Process: Entrance is poorly lit, very dark. Arrived for check-in at 2 PM; informed that the room wasn't ready (understandable as check-in is at 4 PM). Front desk staff indicated that the two-bed beachfront room we booked was unavailable due to a water issue. Offered a supposedly "upgraded" room on the 8th floor, which overlooked a noisy main road and party scene, rather than the beach. Even after not providing the room we booked, we received our room at 4:45 PM. Front desk staff were indifferent, showing no concern for our tiredness or the kids; their attitude was unprofessional, as they merely stated, "We’ll let you know when it’s ready." Returned at 4 PM to complete check-in; given a key but instructed to return for the room number. Confusing key programming process; staff was rude and unprofessional, offering no options for room selection. Room Condition: Room was outdated and poorly maintained. Noisy fans; air conditioning took a long time to cool the room. 8th-floor area was dirty, dusty, and lacked cleanliness. Elevator was slow and unsettling. Restaurant Experience: No information provided about restaurant hours or reservations; had to figure it out on our own. Limited dining options; lunch buffet was the primary choice. Breakfast was decent; lunch was good. For dinner, told reservations weren't needed, but upon arrival, we were asked to wait or make a reservation. Even with a reservation the next day, had to wait an hour for
Stayed 4 nights in Oct 2024

10/10 Excellent

Henok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jewel Grande is a very neat, has great service and beautiful.
Stayed 4 nights in Oct 2024

4/10 Poor

Iraida

Travelled with group
Disliked: Amenities
The food at ALL of the restaurants was a huge disappointment.

4/10 Poor

Ronesha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Iesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facility, accommodating staff and great cuisine!!!
Stayed 4 nights in Oct 2024

8/10 Good

Mercedes, BRONX

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, the buffet and the restaurants were very good. I only had one person to complain about and that was the guy who was the hostess for the jam/mex night every other staff member there were great. Good drinks too.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Offseason in October was a great choice! Very few people and still great service by the staff! This was a memorable time!
Stayed 3 nights in Oct 2024

6/10 Okay

megan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Landscaping beautiful. Bathroom and vanity light didnt work. Unclear communication about dinner reservation. Dilapidated door next to A803. Shout out to Jeneel!
Stayed 3 nights in Oct 2024

2/10 Terrible

yoon joung, bayside

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt tell me about details .
Stayed 4 nights in Oct 2024

8/10 Good

Vanjiline

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff here are beyond sweet and ready to help. The dining was ok- it promised 10 restaurants but you need to make reservations for almost all and they are not all open daily. I think there are only 6 restaurants to eat which serve the same food daily except for the buffet
Stayed 6 nights in Oct 2024

8/10 Good

Kaweenia

Travelled with family
Our stay at Jewel was good but there are def improvements that need to be made. The good: -They called me days ahead and made sure to check in and ask if anything was needed and if I had any questions. -Check-in and out was very smooth -The steak house! - The breakfast options -The bar options and staff -The beach was very accessible and the staff assisting with food orders were amazing.. especially one young lady and I wish I got her name. - The dj on Tuesday night from 10-12 - The dj and young lady doing the family game night The bad: -The beach needs cleaning and has no motorized activity options. -The floors in the room and shower felt terrible! -The Italian restaurant with the exception of that bruschetta ! I got the Caesar salad which was bitter and the croutons tasted old. The chicken Alfredo was good but I didn’t get any chicken. -The amount of shuttle buses because one is just not enough. -There needs to be a digital option for finding food and entertainment information I wish I knew where to get a good coffee but overall I would return and recommend to friends. I think these are small adjustments that can easily be done. The staff was amazing overall and made sure they accommodated our needs.
Stayed 2 nights in Oct 2024

4/10 Poor

Biswajit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk staff was rude.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dhiogo Moreno

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Karam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome overall
Stayed 4 nights in Oct 2024