2/10 Terrible
Simona
Travelled with group
25 Jun 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for old town and beach.
Room are average, bed is comfortable but you can say the hotel needs renovations.
Items in bathrooms are minimal:4 very scratchy towels, hand soap and shower gel. Carpet was stained and dirty. Bathroom door ruined. Mirrors ruined. The beach was closed because the day wasn’t completely sunny. After this review the receptionist offered us a new room but there was not difference. So he offered a bottle of champagne that never arrived. At the check out they asked me if I consumed something from the room fridge, after I replied I did not, they asked me to pay 60$ more without explaining for what. When I asked, they said for items in the room fridge that I never consumed! Without saying that, after our complain, the minimum would have been to offer us water and coffee if we ever had them!
The blond young girl at the front desk at the moment of the check out was very rude, not knowing how to treat a client. This hotel is totally over rated and too expensive for what is its offer. There are many other hotels in Nice, with a good location, less stars but definitely more luxurious than this one.
I visit Nice once a year and been in many hotels already.
Simona
Stayed 1 night in Jun 2024