See all properties

Dai-ichi Takimotokan

4.0 star property
Suburban Noboribetsu ryokan in Noboribetsuonsencho with a full-service spa

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Dai-ichi Takimotokan

Exterior
Public bath
Public bath
Down duvets, in-room safe, desk, blackout curtains
Hot springs

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Air conditioning
    Air conditioning
The price is 4.175.834 ₫
4.634.717 ₫ total
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 43 of 43 rooms

View all photos for Superior Non-Smoking Twin(South Building)

Down duvets, in-room safe, desk, blackout curtains

Superior Non-Smoking Twin(South Building)

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 26 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Non-Smoking Japanese(West Building)- Breakfast + Buffet Dinner

Down duvets, in-room safe, desk, blackout curtains

Standard Non-Smoking Japanese(West Building)- Breakfast + Buffet Dinner

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 27 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Non-Smoking Double(East Building)

Down duvets, in-room safe, desk, blackout curtains

Superior Non-Smoking Double(East Building)

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Non-Smoking Japanese(East Building)

Down duvets, in-room safe, desk, blackout curtains

Superior Non-Smoking Japanese(East Building)

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 32 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Deluxe Japanese Style Room (Main Building), Non Smoking, in-Room Dinner (Crab Course)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Japanese Style Room (Main Building), Non Smoking, in-Room Dinner (Crab Course)

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Separate bedroom
Hairdryer
  • 40 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Standard Non-Smoking Japanese(West Building)

Down duvets, in-room safe, desk, blackout curtains

Standard Non-Smoking Japanese(West Building)

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 26 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Non-Smoking Double(East Building)-Breakfast + Buffet Dinner

Down duvets, in-room safe, desk, blackout curtains

Superior Non-Smoking Double(East Building)-Breakfast + Buffet Dinner

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Non-Smoking Triple(South Building)

Down duvets, in-room safe, desk, blackout curtains

Superior Non-Smoking Triple(South Building)

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 26 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Standard Non-Smoking Japanese(West Building)-Breakfast+Deluxe KAISEKI Dinner at Japanese Restaurant

Down duvets, in-room safe, desk, blackout curtains

Standard Non-Smoking Japanese(West Building)-Breakfast+Deluxe KAISEKI Dinner at Japanese Restaurant

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 26 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Non-Smoking Japanese(South Building)-Breakfast+Deluxe KAISEKI Dinner at Japanese Restaurant

Down duvets, in-room safe, desk, blackout curtains

Superior Non-Smoking Japanese(South Building)-Breakfast+Deluxe KAISEKI Dinner at Japanese Restaurant

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 26 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Non-Smoking Twin(East Building)-Breakfast + Deluxe KAISEKI Dinner at Japanese Restaurant

Down duvets, in-room safe, desk, blackout curtains

Superior Non-Smoking Twin(East Building)-Breakfast + Deluxe KAISEKI Dinner at Japanese Restaurant

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Non-Smoking Japanese(East Building)-Breakfast + Buffet Dinner

Down duvets, in-room safe, desk, blackout curtains

Superior Non-Smoking Japanese(East Building)-Breakfast + Buffet Dinner

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 32 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Non-Smoking Triple(South Building)-Breakfast + Deluxe KAISEKI Dinner at Japanese Restaurant

Down duvets, in-room safe, desk, blackout curtains

Superior Non-Smoking Triple(South Building)-Breakfast + Deluxe KAISEKI Dinner at Japanese Restaurant

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 26 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Superior Non-Smoking Twin(South Building)-Breakfast + Deluxe KAISEKI Dinner at Japanese Restaurant

Down duvets, in-room safe, desk, blackout curtains

Superior Non-Smoking Twin(South Building)-Breakfast + Deluxe KAISEKI Dinner at Japanese Restaurant

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 26 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Non-Smoking Japanese(EastBuilding)-Breakfast + Deluxe KAISEKI Dinner at Japanese Restaurant

Down duvets, in-room safe, desk, blackout curtains

Superior Non-Smoking Japanese(EastBuilding)-Breakfast + Deluxe KAISEKI Dinner at Japanese Restaurant

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 32 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Deluxe Non Smoking Japanese(Main Building)-Breakfast + Buffet Dinner

Down duvets, in-room safe, desk, blackout curtains

Deluxe Non Smoking Japanese(Main Building)-Breakfast + Buffet Dinner

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Superior Non-Smoking Japanese(South Building)

Down duvets, in-room safe, desk, blackout curtains

Superior Non-Smoking Japanese(South Building)

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 26 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Non-Smoking Twin(East Building)

Down duvets, in-room safe, desk, blackout curtains

Superior Non-Smoking Twin(East Building)

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Non-Smoking Twin(South Building)- Breakfast + Buffet Dinner

Down duvets, in-room safe, desk, blackout curtains

Superior Non-Smoking Twin(South Building)- Breakfast + Buffet Dinner

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 26 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Non-Smoking Triple(South Building)-Breakfast + Buffet Dinner

Down duvets, in-room safe, desk, blackout curtains

Superior Non-Smoking Triple(South Building)-Breakfast + Buffet Dinner

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 26 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Superior Non-Smoking Japanese(South Building)-Breakfast + Buffet Dinner

Down duvets, in-room safe, desk, blackout curtains

Superior Non-Smoking Japanese(South Building)-Breakfast + Buffet Dinner

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 26 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Non-Smoking Twin(East Building)-Breakfast + Buffet Dinner

Down duvets, in-room safe, desk, blackout curtains

Superior Non-Smoking Twin(East Building)-Breakfast + Buffet Dinner

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Non-Smoking Japanese(Main Building)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Non-Smoking Japanese(Main Building)

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for East Building Superior Double Room

Down duvets, in-room safe, desk, blackout curtains

East Building Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for East Building Superior Japanese Western Style Room

Down duvets, in-room safe, desk, blackout curtains

East Building Superior Japanese Western Style Room

  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

View all photos for Main Building Premium Japanese Western Style Room

Down duvets, in-room safe, desk, blackout curtains

Main Building Premium Japanese Western Style Room

  • Sleeps 5
  • 3 Single Futons and 2 Double Beds

View all photos for East Building Superior Twin Room

Down duvets, in-room safe, desk, blackout curtains

East Building Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Main Building Deluxe Japanese Style Room

Down duvets, in-room safe, desk, blackout curtains

Main Building Deluxe Japanese Style Room

  • Sleeps 5
  • 5 Single Futons

View all photos for South Building Superior Triple Room

Down duvets, in-room safe, desk, blackout curtains

South Building Superior Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for South Building Superior Twin Room

Down duvets, in-room safe, desk, blackout curtains

South Building Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for South Building Standard Twin Room

Down duvets, in-room safe, desk, blackout curtains

South Building Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium West Building Special Room With Hot Spring Open-Air Bath

Down duvets, in-room safe, desk, blackout curtains

Premium West Building Special Room With Hot Spring Open-Air Bath

  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Main Building Premium Japanese Style Room

Down duvets, in-room safe, desk, blackout curtains

Main Building Premium Japanese Style Room

  • Sleeps 6
  • 6 Single Futons

View all photos for East Building Superior Japanese Style Room

Down duvets, in-room safe, desk, blackout curtains

East Building Superior Japanese Style Room

  • Sleeps 4
  • 4 Single Futons

View all photos for West Building Standard Japanese Room

Down duvets, in-room safe, desk, blackout curtains

West Building Standard Japanese Room

  • Sleeps 5
  • 5 Single Futons

View all photos for South Building Superior Japanese Style Room

Down duvets, in-room safe, desk, blackout curtains

South Building Superior Japanese Style Room

  • Sleeps 4
  • 4 Single Futons

View all photos for South Building Japanese Standard Room

Down duvets, in-room safe, desk, blackout curtains

South Building Japanese Standard Room

  • Sleeps 4
  • 4 Single Futons

View all photos for Western Building Standard Barrier Free Japanese Western Style Room

Down duvets, in-room safe, desk, blackout curtains

Western Building Standard Barrier Free Japanese Western Style Room

  • Sleeps 8
  • 5 Single Futons, 1 Single Sofa Bed and 2 Single Beds

View all photos for Premium West Building Corner Special Room With Hot Spring Open-Air Bath

Down duvets, in-room safe, desk, blackout curtains

Premium West Building Corner Special Room With Hot Spring Open-Air Bath

  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Japanese Style Room

Living area | TV

Japanese Style Room

  • Sleeps 3
  • 3 Single Futons

View all photos for Standard Japanese-style Room (South Wing)

Free toiletries, hair dryer, slippers, bidet

Standard Japanese-style Room (South Wing)

  • Sleeps 8
  • 8 Single Futons

View all photos for Main Building Deluxe Twin Bed With Moutain View

Down duvets, in-room safe, desk, blackout curtains

Main Building Deluxe Twin Bed With Moutain View

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Large Japanese South Building

Free toiletries, hair dryer, slippers, bidet

Standard Large Japanese South Building

  • Sleeps 8
  • 8 Single Futons

Similar properties

Hot springs
Hotel Mahoroba
Hot tub
Parking included
Free WiFi
Air conditioning
8.6 out of 10, Excellent, (1000)
The price is 3.428.232 ₫
4.300.681 ₫ total
includes taxes & fees
2 Dec - 3 Dec
Hotel Mahoroba
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
55 Noboribetsu-onsen, Noboribetsu, Hokkaido, 0590595

What's nearby

  • Jigokudani - 2 min walk
  • Noboribetsu Bear Park - 7 min walk
  • River Oyunuma Natural Footbath - 13 min walk
  • Date Jidaimura - 5 min drive
  • Noboribetsu Marine Park Nixe - 8 min drive

Getting around

  • Noboribetsu Station - 11 min drive
  • New Chitose Airport (CTS) - 60 min drive

Restaurants

  • ‪レストラン リバティ - ‬4 min walk
  • ‪温泉市場 - ‬2 min walk
  • ‪ミルキィー ハウス - ‬3 min walk
  • ‪らうめん 北京亭 - ‬13 min drive
  • ‪レストラン グリーンテラス - ‬4 min walk

About this property

Dai-ichi Takimotokan

Upscale family-friendly ryokan near Jigokudani
Located close to River Oyunuma Natural Footbath and Date Jidaimura, Dai-ichi Takimotokan provides an indoor mineral hot spring (onsen), a garden and an arcade/games room. For some rest and relaxation, visit the hot springs/mineral springs or the sauna. In addition to a bar and a steam room, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool and a children's pool, with a waterslide
  • Free self-parking
  • Hot springs on-site, smoke-free property and coffee/tea in reception
  • A 24-hour front desk, a lift and 4 meeting rooms
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 387 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bidets, baths or showers and free toiletries
  • LED light bulbs, fridges and children's slippers

Languages

Chinese (Mandarin), English, Hindi, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • In a national park

Full-service spa

  • Hot/mineral springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Steam room
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 7 April 2025 to 14 April 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Dai-ichi Takimotokan
Dai-ichi Takimotokan Hotel
Dai-ichi Takimotokan Hotel Noboribetsu
Dai-ichi Takimotokan Noboribetsu
Dai-ichi Takimotokan Inn Noboribetsu
Dai-ichi Takimotokan Inn
Daiichi Takimotokan Hotel Noboribetsu
Dai-Ichi Takimotokan Noboribetsu Hokkaido
Dai ichi Takimotokan
Dai-ichi Takimotokan Ryokan
Dai-ichi Takimotokan Noboribetsu
Dai-ichi Takimotokan Ryokan Noboribetsu

Frequently asked questions

Does Dai-ichi Takimotokan have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Dai-ichi Takimotokan?

As of 14 Nov 2024, prices found for a 1-night stay for 2 adults at Dai-ichi Takimotokan on 19 Nov 2024 start from 4.175.834 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dai-ichi Takimotokan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Dai-ichi Takimotokan?

Self-parking is free at this property.

What time is check-in at Dai-ichi Takimotokan?

Check-in start time: 2 PM; check-in end time: 7 PM. Late check-in is available during limited hours.

What time is check-out at Dai-ichi Takimotokan?

Checkout is at 10 AM.

Where is Dai-ichi Takimotokan located?

This family-friendly Noboribetsu ryokan is located in a national park, within a 15-minute walk of Jigokudani and River Oyunuma Natural Footbath. Date Jidaimura and Noboribetsu Marine Park Nixe are also within 6 mi (10 km).

Dai-ichi Takimotokan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1004 reviews" "
Rating 8 - Good. 246 out of 1004 reviews" "
Rating 6 - Okay. 52 out of 1004 reviews" "
Rating 4 - Poor. 18 out of 1004 reviews" "
Rating 2 - Terrible. 11 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Man Wai Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is the Japanese style, spacious, bigger than I expect. The breakfast and dinner buffets are delicious. The hotel is very convenient, walkable to Hell Valley. It is a different experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Wen Yi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to chill
Stayed 2 nights in Oct 2024

10/10 Excellent

Cherie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience! Very relaxing. The room and facilities are clean and comfortable. Very satisfying
Stayed 2 nights in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen was huge and very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The various medicinal pools, saunas, regular pools within the hotel. Very safe for single woman travelling. I saw many couple (older woman with one daughter ….older man with son) coming to rest and enjoy the benefits of the medicinal pools.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was large and all good. One of the best onsen I know of
Stayed 1 night in Oct 2024

10/10 Excellent

Lai Sheung

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast and dinner buffet. Helpful staff and room is clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

I was expecting this to be either an antiquated behemoth of a lodging or a difficult to navigate resort complex. It was neither. Takimotokan is an extraordinarily well run complex with a world class hot spring and superior modern rooms with zen views of gardens and forests. Extremely navigable for foreigners as well.
Stayed 1 night in Oct 2024

8/10 Good

cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsens were amazing. Food was ok. Location was perfect. Rooms were ok. Staff ok.
Stayed 3 nights in Oct 2024

10/10 Excellent

Keane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing futons
Stayed 3 nights in Oct 2024

10/10 Excellent

Hye Yong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great onsen! Very clean & friendly staff.. very good buffer dinner & breakfast.. staff was amazing. we forget to pack our wifi to return at the airport.. Hotel send back to the company… Thank you so much !!
Stayed 1 night in Oct 2024

8/10 Good

Ivan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very welcoming staff and they are everywhere to guide and help you with any questions you might have. My room is very noisy I guess it’s close to some kinda of machine / AC of the hotel? It’s a big hotel and seems got renovated recently. Overall very nice. The Public bath is very dated so be mindful of that.
Stayed 1 night in Oct 2024

10/10 Excellent

Eleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful but speak little to no English. Love the Onsen with good variety of waters.
Stayed 1 night in Sep 2024

8/10 Good

Joyce Karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great onsen experience but definitely not kind of ryokan experience that was quiet. The japanese room very outdated . We reserved one night at modern room which was nicer but its odd dinner wasnt included and more expensive than when we stayed at old japanese room with kaiseki amd breakfast included . Kaiseki was great but wish they had wagyu . Took one star off cuz they forgot to fix our futon after our dinner and had to wait for a while . The food options also less when i think less people in hotels. We notice difference when salmon roe wasnt available anymore and times for brrakfast is cut down.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jasper, Union City

Stayed 1 night in Sep 2024

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

AII SHEE

Liked: Cleanliness, staff & service, property conditions & facilities
The Onsen
Stayed 1 night in Sep 2024

8/10 Good

KA YU GARY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room but just a bit old.
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 1 night in Sep 2024

10/10 Excellent

Inbar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and room, with incredible grand bath. Many indoor and outdoor pools. Great location, friendly and helpful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Felisia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in western room. Clean room; comfy bed. Love the grand baths. Lots of pools; has indoor and outdoor.
Stayed 1 night in Sep 2024

10/10 Excellent

Darius Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for a short quiet relaxing stay
Stayed 6 nights in Sep 2024

10/10 Excellent

David, Cambridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing onsen complex and great buffet meals. The rooms felt a bit dated but the overall experience was amazing.
Stayed 3 nights in Jul 2024

8/10 Good

ZHAN ZHI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has a few bath houses. Room is large and looks well maintained. It is within walking distance to Jigokudani Valley. Limited food options around hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Byungjoon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Made a reservation with meal included for 4 persons: 3 adults and 10 year old. The hotel said that the reservation is for 3 adults and a 2 year old and demanded that we pay for extra bed, breakfast and dinner. We told the hotel we made a reservation for 4 people and showed the reservation confirming for 4 people and refused to make bed for 4 people unless we pay the difference. We felt angry and cheated and the hotel was so focused on stealing our money that I felt no point of wasting time and efforts. I offered some resolutions such as canceling out breakfast meals already paid for but the hotel told us we can not cancel and demanded that we pay for one more person. At 11:40 pm I had it and I told them I will pay the difference and they told me they will make another bed. I told them 3 others are sleeping now and it is too late. They did not really apologize for the inconvenience and I had to mention it was really inconvenient and the hotel should apologize for it. Finally they apologized but I still feel ripped off and it caused the inconvenience. One person had no pillow and sheet and had to sleep on sofa.
Stayed 1 night in Aug 2024