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"People in the fitness club didn’t seem to know how the machines work. Some machines were broken. Overall the staff was wonderful. "

"Ran into a major chess tournament in the hotel. My son had fun watching it. "

"We came to town for the holidays. This hotel was perfect for us. Comfortable beds. Very friendly staff. Clean hotel with wonderful holiday decorations in the lobby. Wonderful area to take walks along the marina at sunset. "

"Nice property on the bay and walkable to all Jack London Square "

"Beautiful property, lovely accommodation but staff didn’t communicate with each other so well."

"Food is buffet style….not so great. Don’t know what other reviewers are raving about."

"Very helpful and nice staff people! Terrific coffee bar / restaurant staff!"

"Staff was very nice, always saying hello with a smile when you walk through the lobby. Rooms are new and very clean. "