2/10 Terrible
Elsa
Travelled with family
23 Dec 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist at the front was nice and welcoming. We arrived to our room close to midnight after a long drive that turned to nearly 10 hours from Los Angeles. When we finally got to our room as soon as we opened the door, it had a bad odor. We checked the room out it seemed decent and clean. When I was about to charge my phone on the nightstand next to our beds I noticed there was what seemed like mice poop. We were so tired and just wanted to get some rest since we had to check out the next morning at 8. So we decided to call it a night, but honestly this ruined our night and we felt traumatized and couldn’t get a good night rest thinking we might have some mice crawling on our beds. We didn’t even feel comfortable to shower, or touch anything! We just wanted to get out of there asap. I would never stay here again, so unfortunate because the views outside are beautiful! That’s the reason why we chose this hotel to begin with. Another down fall, you have to pay for parking.
Elsa
Stayed 1 night in Dec 2024