Hôtel Villa Navarre

5.0 star property
Luxury Pau hotel in Pau-Sud with a full-service spa

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November 2024
December 2024

Photo gallery for Hôtel Villa Navarre

Front of property
Terrace/patio
Couples treatment room(s), sauna, steam room, Turkish bath/hammam
SUITE FOR 2 – DOUBLE OR TWIN  | Premium bedding, minibar, in-room safe, desk
Couples treatment room(s), sauna, steam room, Turkish bath/hammam

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Gym
    Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Double Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Queen Bed

Premium Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed

Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Blackout curtains
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
59, avenue Trespoey, Pau, Pyrénées Atlantiques, 64000

What's nearby

  • Beaumont Park - 15 min walk
  • Palais Beaumont - 2 min drive
  • Boulevard des Pyrenees - 2 min drive
  • Château de Pau National Museum - 6 min drive
  • Zenith de Pau - 9 min drive

Getting around

  • Pau Station - 5 min drive
  • Pau (PUF-Pau - Pyrenees) - 22 min drive

Restaurants

  • ‪Café du Grand Prix - ‬16 min walk
  • ‪Le Jeu de Paume - ‬16 min walk
  • ‪Giovanni - ‬18 min walk
  • ‪Brooklyn - ‬13 min walk
  • ‪Jewlyz Sound - ‬18 min walk

About this property

Hôtel Villa Navarre

Luxury boutique hotel located in Pau-Sud
You can look forward to an adjacent golf course, a terrace and a garden at Hôtel Villa Navarre. Treat yourself to Ayurvedic treatments, a facial or a Swedish massage at Villa Navarre, the on-site spa. The on-site French cuisine fine-dining restaurant, Maison Ruffet, offers lunch, dinner and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), babysitting (surcharge) and meeting rooms
  • A banquet hall, smoke-free property and multilingual staff
Room features
All guest rooms at Hôtel Villa Navarre boast perks, such as premium bedding and air conditioning, as well as amenities, such as late-night room service and free WiFi.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: EUR 22 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Maison Ruffet

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Couples treatment rooms
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1865
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 September to 23 September:
  • Bar/Lounge
  • Dining venue
  • Meeting facilities
The following facilities are closed on Monday, Wednesday, Thursday, Friday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 39.0 per night.
Cots (infant beds) are available for EUR 15 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.78 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22.00 for adults and from EUR 10.00 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 39.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Villa Navarre
Villa Navarre Hotel
Villa Navarre Hotel Pau
Villa Navarre Pau
Mercure Hotel Navarre
Hôtel Villa Navarre Pau
Hôtel Villa Navarre Pau
Hôtel Villa Navarre Hotel
Hôtel Villa Navarre Hotel Pau

Frequently asked questions

Does Hôtel Villa Navarre have a pool?

Yes, this property has an indoor pool.

Is Hôtel Villa Navarre pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Hôtel Villa Navarre?

Self-parking is free at this property.

What time is check-in at Hôtel Villa Navarre?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Hôtel Villa Navarre?

Checkout is at noon.

Where is Hôtel Villa Navarre located?

Located in Pau-Sud, this luxury hotel is within 1 mile (2 km) of Stade Nautique, Beaumont Park and Musée des Beaux-Arts. Palais Beaumont and Boulevard des Pyrenees are also within 1 mile (2 km). Pau Station is 29 minutes by foot.

Hôtel Villa Navarre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 160 reviews" "
Rating 8 - Good. 53 out of 160 reviews" "
Rating 6 - Okay. 10 out of 160 reviews" "
Rating 4 - Poor. 9 out of 160 reviews" "
Rating 2 - Terrible. 5 out of 160 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, beautiful view. Restaurant was very good experience.
Stayed 2 nights in Oct 2024

4/10 Poor

Gillian

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
This is an amazing looking property, that allegedly has 5 stars, however I would rate it as a 2 star. Reception desk was unmanned for 15 minutes at check in, then he arrived harassed, With little command of English. The room was large but tired, the bed was huge but uncomfortable with springs poking my back. The restaurant was full and couldn’t accommodate us and after travelling 1,000km from Spain we were not impressed. People in the room above us were partying until 3am. ( not the hotels fault but didn’t help) However they did provide a dog bowl for our family pooch in the room.
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Boris, Sao Paulo

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay , lovely hotel and service, even sharing the hotel with team lidl treck from the tour
Stayed 1 night in Jul 2024

8/10 Good

Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I don't know who awards the stars but this hotel despite its many good attributes has nothing close to 5 stars by intertnational standards: Despite the hefty room rate: misleading.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Power sockets are near the floor. To use them one had to crawl about under a table. Pity as otherwise everything was wonderful.
Stayed 2 nights in May 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Hotel Villa Navarre
We had a lovely stay at this hotel whilst visiting Pau. Highly recommend their restaurant and the views are stunning, across the town to the Pyrennes. Short drive or few km walk into main town
Stayed 2 nights in Dec 2022

2/10 Terrible

Carlos

Stayed 1 night in Jun 2022

10/10 Excellent

John, Medina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff who were able to accommodate all our needs. That included finding a way to allow us to stay two additional nights in our fantastic room even though the hotel was full. The food and service in restaurant was outstanding.
Stayed 1 night in Nov 2021

10/10 Excellent

Desmond Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, very good restaurant
Stayed 1 night in Oct 2021

6/10 Okay

Les

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Disappointing for a 5 Star Hotel
The hotel looks lovely but for a 5 star hotel it desperately needs care and attention. The handle of our door came off cracks all over the room and main stairway. The room staff were poor (sugar not refilled, dirty glasses not taken away, soap not in the bathroom when we arrived. Only small things but it’s a 5 star hotel costing over £200 a night). Cannot complain about the front of house staff they’re lovely.
Stayed 5 nights in Jul 2020

10/10 Excellent

Steve/julia, Bath UK

Liked: Cleanliness, staff & service
Beautiful Spacious Chateau - stunning views across to the pyranees Helpful friendly staff and a really nice evening meal Overall a very enjoyable stay in a wonderful location
Stayed 1 night in Jul 2020

10/10 Excellent

Tomoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good get away
Great ambience, calm and good health spa. The room may need a slight modernisation but great service and atmosphere
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is great. But the room was very hot without air conditioning. After I opened the patio door, it was fine. But, it would be nice to have air conditioner.
Stayed 3 nights in Dec 2019

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful and welcoming chateau.
This was a beautiful hotel. The service was wonderful, as was the views and the grounds. We had dinner at the hotel the first night and it was very good. The hotel is walk-able to shopping areas. (About 20-30 minutes.) I would definitely stay here again.
Stayed 2 nights in Sep 2019

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Chateau
Beautiful chateau nestled in a quiet part of town on a large estate. Staff were friendly, helpful and spoke good English as well. Would definitely come back.
Stayed 1 night in Jul 2019

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and friendly
Lovely villa that was turned into a beautiful small hotel with elegant decor away from busy old town and beach. Helpful and friendly staff. Spacious rooms. Wonderful breakfast. Large public living room with fireplace.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful historic property and a young staff tres agreeable.
Stayed 1 night in Apr 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Classy place, but in need of a bit of a makeover
Excellent bedrooms, the spa was disappointing - small pool and poorly signed with no one manning the reception desk. Public rooms were tired and lacked atmosphere, not helped by the lack of residents using them.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with an amazing staff and excellent staff.
Stayed 1 night in Dec 2018