4/10 Poor
Kali
Travelled with partner
30 Dec 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I unfortunately had a not so great experience at this hotel. We had an overnight layover so we came here to get some sleep. We should have known since the moment we checked in — we asked when we should come down/leave for a flight at 5am, and they just told us that there will probably be a shuttle leaving so just show up whenever. No recommendations about when/nothing to assure us there actually would be a shuttle. The dining experience was terrible — unfortunately they got our order wrong 3 times and one time I’m pretty sure they brought out spoiled food (which I sent back. And I never send food back). We didn’t get a minute of sleep between slamming doors, arguments, bass pumping in the parking lot, kids screaming/crying (it was almost comical). I have literally slept better in an airport terminal. I would never stay here again unfortunately. And I’m sorry I have to leave this review but I would want to know these details if I were going to travel here and consider staying.
Kali
Stayed 1 night in Dec 2024