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"Great service! Very clean! Perfect location! "

"They not open the gate "

"Clean"

"Great location"

"Check-in was easy because it was all done online beforehand. You must have access to data in order to unlock the main doors and rooms as there are no keypads or keys. Overall, the area was quiet and clean, within easy walking distance to the Prado museum and shopping. "

"Good stay. Much better than expected. "

"Everything was strait forward getting into the property. Was sent a code, all worked perfectly. Room was lovely and clean and bed was so comfortable. Even has a cafe next door. "

"One great comment!!! The staff is great but one lady name Camila stands out above them all. She went above and beyond on my stay and would like to give her a shout out since she is awesome!! I would stay here again because of the great customer service!!"

"It was fabulous!! Very clean and we loved how we felt there. Whenever we needed anything we messaged them on Whatsapp and they responded really quickly. Would stay here again!"

"Excelente!"

"Este no es un Hotel sino un departamento que rentan por habitaciones. Ofrecen en hoteles.com la mejor habitacion del apartamento pero al llegar te la cambian por una mas pequeña y sencilla sin baño privado. Le rentan la misma habitacion a varios huespedes y al final se configura la estafa que repiten ciclicamente. Ofrecen lavanderia y no la dejan usar. Luego se hace reclamacion y no aceptan lonque hacen. Muy mal lugar nada recomendado. La habitacion tiene mala la cerradura y se hace insegura....

"Hotel is nice and in good location, but it has a ridiculous policy that no visitors are allowed. That policy should be clearly stated when you are booking a room. I was in town visiting my daughter who lives in Spain, we would come into the room to grab something or use the restroom and they kicked my daughter out every time. Stating that no visitors are allowed, never have I ever stayed at an hotel with that policy. "

"Pas moyen de joindre qui que ce soit. Messagerie pleine et donc on ne peut pas laisser de message. Nous avons pensé à une arnaque..."

"Clean accomodations, comfortable beds, well equipped with small refrigerator, kettle for hot tea / coffee. Air conditioning worked great. Family room was small but a great option for a one night stay in the center of Madrid, with easy access to metro transportation, restaurants, shoppingand historic landmarks. Very helpful, friendly staff."