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The Royal Haciendas All Inclusive

4.0 star property
Family-friendly fun on the beach, with 6 outdoor pools

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Royal Haciendas All Inclusive

Exterior
Aerial view
6 outdoor pools, pool umbrellas, pool loungers
Beach/ocean view
6 outdoor pools, pool umbrellas, pool loungers
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
The price is 8.791.336 ₫
10.687.146 ₫ total
includes taxes & fees
24 Jan - 25 Jan

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 97 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 134 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Room, 2 Double Beds, Beachfront

Pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Beachfront

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
HDTV
  • 37 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Junior Suite 2 Children Stay Free

Pillow-top beds, in-room safe, individually decorated

Deluxe Junior Suite 2 Children Stay Free

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
HDTV
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 97 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Run of the House

Pillow-top beds, in-room safe, individually decorated

Run of the House

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
HDTV
Ceiling fan
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Villa

Pillow-top beds, in-room safe, individually decorated

Deluxe Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 134 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

Similar properties

Aerial view

Occidental at Xcaret Destination - All Inclusive

On private beach
Pool
Breakfast included
All-inclusive
8.2 out of 10, Very good, (3896)
The price is 6.713.131 ₫
8.163.071 ₫ total
includes taxes & fees
29 Jan - 30 Jan
Occidental at Xcaret Destination - All Inclusive
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Gran Coyote Golf - 8 min drive
  • Playa Xcalacoco - 11 min drive
  • Quinta Avenida - 13 min drive
  • Playa del Carmen Main Beach - 13 min drive
  • Punta Esmeralda Beach - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • ‪The Fives Plaza - ‬5 min drive
  • ‪La Laguna - ‬14 min walk
  • ‪Arezzo - ‬5 min drive
  • ‪Breeze Pool Bar - ‬5 min drive
  • ‪Lizards Pool Bar & Terrace - ‬5 min drive

About this property

The Royal Haciendas All Inclusive

Upscale all-inclusive property near Playa del Carmen Main Beach
A free breakfast buffet, 2 poolside bars and a swim-up bar are just a few of the amenities provided at The Royal Haciendas All Inclusive. This property is a great place to bask in the sun with a white sand beach, beachfront dining and sunloungers. Indulge in a body wrap, a massage and a body treatment at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. The health club offers yoga classes and fitness classes; other things to do include snorkelling, basketball and kayaking. Free in-room WiFi is available to all guests, along with a corner/local shop and a terrace.
Other perks include:
  • 6 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free valet parking
  • Free bike hire, 2 outdoor tennis courts and express check-out
  • Babysitting (surcharge), wedding services and coffee/tea in reception
  • Guest reviews say great things the family-friendly amenities, beach locale and pool
Room features
All 252 individually furnished rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 43-inch HDTVs with satellite channels
  • Wardrobes/cupboards, balconies and recycling

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Cycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 spa tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

Does The Royal Haciendas All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at The Royal Haciendas All Inclusive?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at The Royal Haciendas All Inclusive on 24 Jan 2025 start from 8.791.336 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Royal Haciendas All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Haciendas All Inclusive?

Valet parking is free at this property.

What time is check-in at The Royal Haciendas All Inclusive?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at The Royal Haciendas All Inclusive?

Checkout is at 11 AM. Late checkout is available for USD 600 (subject to availability).

Are there all-inclusive benefits at The Royal Haciendas All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.

Where is The Royal Haciendas All Inclusive located?

Nestled on the beach, this Grand Coral property is within 3 mi (5 km) of Chun-Zumbul (diving site), Quinta Avenida and Playa del Carmen Main Beach. Playa Xcalacoco and Punta Esmeralda Beach are also within 1 mile (2 km).

The Royal Haciendas All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 977 out of 1659 reviews" "
Rating 8 - Good. 391 out of 1659 reviews" "
Rating 6 - Okay. 174 out of 1659 reviews" "
Rating 4 - Poor. 65 out of 1659 reviews" "
Rating 2 - Terrible. 52 out of 1659 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

8/10 Good

Ninon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Property is a bit dated, but staff is nice. Rooms are big and beds are comfortable. Time share sellers are somewhat intense, but entertainment is nice, also for the kids. Pool could be warmer and jacuzzi is absolutely not a jacuzzi (just another cold Pool). Food is ok. Weird mix, no fruit or very little mornings, a bit more in the afternoon. Usually good taste, but servers were a bit disorganized. Pool palapa ended up being the fastest, nicest service.
Stayed 4 nights in Dec 2024

6/10 Okay

Jessica Mae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We expected a beach and ocean access. There was no beach and poor ocean access.
Stayed 6 nights in Jan 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
The property was very clean, staff very helpful and accommodating. The beach was horrible. They barely had any beach on their property.
Stayed 5 nights in Jan 2025

4/10 Poor

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
The resort was very clean. The beach was terrible. The food, limited selection of authentic Mexican cuisine.
Stayed 13 nights in Jan 2025

10/10 Excellent

Jony

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has all that you'll need.
Stayed 6 nights in Jan 2025

8/10 Good

Rachel Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a GEM!
Stayed 6 nights in Dec 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we really enjoyed this resort. The rooms were very spacious and clean. The staff were all very friendly and helpful. The concierge desk is just a somewhat helpful timeshare pitch, but they still make reservations and provide information, and were fairly easy to evade the sales pitch. There is no nightlife so if that’s what you’re after this is not the place for you. Same with the beach- if that is important you will be disappointed. The pools were nice, there was ceramic painting onsite every day, the kids club activities looked fun, but our children never took part. The market onsite is convenient, fairly well stocked, and the prices aren’t terrible. The buffet was average. The Mexican night was disappointing, the BBQ and Italian nights were quite good, and breakfast was good. The pizza at the pool as well as the burgers were quite good. The price was right, the location is decent and we would stay again.
Stayed 7 nights in Jan 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property for our family of five! We had a great villa that allowed us to have two bedrooms and then a common area in the middle. We loved this! We have been to many all-inclusive, and this was a great choice! The food was very good and the staff was amazing. Thank you!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Julianne

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We LOVE this resort. It’s our second year back and it was even better than before. Food was great, fresh and tons options for family members ranging in age from 5 to 75! Multiple areas for live music and entertainment every night. Extremely clean and well kept rooms and grounds. The staff MAKE this resort. Incredibly personable, friendly, and helpful. We loved our stay and will definitely be back. Only downside is the beach, but hopefully it will be a work in progress over the next few years.
Stayed 5 nights in Jan 2025

2/10 Terrible

Autumn

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Food chooses limited and the nicer restaurants that we worked hard to even get into because they hardly seat anyone is the 2 times someone in our group got sick!
Stayed 5 nights in Jan 2025

10/10 Excellent

Thaer Ibrahim Al, Dearborn Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel beautiful area nice stuff thank you so much
Stayed 5 nights in Jan 2025

10/10 Excellent

Barbara Ewa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 7 nights in Jan 2025

10/10 Excellent

Zina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to everyone works there , nice people
Stayed 5 nights in Jan 2025

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Facility and grounds are immaculate and very well maintained. Amenities are very nice and clean. Food and service are hit or miss. Beach is unfortunately not very good, heavy sand erosion, rocks, roots and rough surface. This is not a true "all inclusive" but rather a "time share" which tries to double-up as such. This creates inconveniences which are not mentioned upfront and are very irritating when they occur. Like, you may have to change a room in the middle of your stay or your room keys stop working because the system resets all room codes on Saturday afternoon and requires you to go to front desk for a reprogram.
Stayed 6 nights in Dec 2024

6/10 Okay

Brandon M

Liked: Cleanliness, staff & service
Property was good. Beach was not. It was small and a lot of debris. Also the steak restaurant had steak that had to be paid for even though we had the all inclusive package which was disappointing.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeffery

Stayed 6 nights in Nov 2024

8/10 Good

Lindsay

Stayed 8 nights in Dec 2024

6/10 Okay

Adam Lee, Farmington Hills

Travelled with family and small children
Liked: Cleanliness
The food was the only redeeming part of this resort. There was almost no beach and the water was not swimmable. It was actually dangerous with the debris in the water. We constantly were harassed to buy a time share. When we did sit down to hear the timeshare they bent the truth about the discounted stay to stay there next year at a discount. I would not recommend this resort
Stayed 8 nights in Dec 2024

10/10 Excellent

Jacquelyn, Chicago

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families
Stayed 5 nights in Dec 2024

10/10 Excellent

Jinnat, New York

Stayed 6 nights in Dec 2024

8/10 Good

Estevan

Stayed 5 nights in Dec 2024

6/10 Okay

Rana

Travelled with family and small children
Disliked: Cleanliness, amenities
The beach was rocky. They also require you to move rooms for their timeshare customers on saturday.
Stayed 6 nights in Dec 2024

8/10 Good

Aun

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a decent experience staying at the Royal Haciendas. The food is good especially the Asian fusion restaurant. But be aware it is really hard to get a table there as it is always fully booked. The beach is non existent don’t come here if you planning to spend time on the beach. A big portion of the beach has been claimed by the ocean and the resort has been left with a little to almost no beach. That small beach area is not maintained at all.
Stayed 7 nights in Dec 2024