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The Royal Haciendas All Inclusive

4.0 star property
Family-friendly fun on the beach, with 6 outdoor pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Royal Haciendas All Inclusive

Exterior
6 outdoor pools, pool umbrellas, pool loungers
6 outdoor pools, pool umbrellas, pool loungers
Beach/ocean view
Aerial view
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
The price is 9.792.812 ₫
11.899.195 ₫ total
includes taxes & fees
10 Jan - 11 Jan 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 97 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 134 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Room, 2 Double Beds, Beachfront

Pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Beachfront

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
HDTV
  • 37 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Junior Suite 2 Children Stay Free

Pillow-top beds, in-room safe, individually decorated

Deluxe Junior Suite 2 Children Stay Free

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
HDTV
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 97 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Run of the House

Pillow-top beds, in-room safe, individually decorated

Run of the House

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
HDTV
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Villa

Pillow-top beds, in-room safe, individually decorated

Deluxe Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 134 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

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8.0 out of 10, Very good, (3377)
The price is 9.130.709 ₫
9.130.709 ₫ total
includes taxes & fees
2 Jan - 3 Jan 2025
Grand Riviera Princess - All Inclusive
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Gran Coyote Golf - 8 min drive
  • Playa Xcalacoco - 11 min drive
  • Quinta Avenida - 13 min drive
  • Playa del Carmen Main Beach - 13 min drive
  • Punta Esmeralda Beach - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • ‪The Fives Plaza - ‬5 min drive
  • ‪La Laguna - ‬14 min walk
  • ‪Arezzo - ‬5 min drive
  • ‪Breeze Pool Bar - ‬5 min drive
  • ‪Lizards Pool Bar & Terrace - ‬5 min drive

About this property

The Royal Haciendas All Inclusive

Upscale all-inclusive property near Playa del Carmen Main Beach
A free breakfast buffet, 2 poolside bars and a swim-up bar are just a few of the amenities provided at The Royal Haciendas All Inclusive. This property is a great place to bask in the sun with a white sand beach, beachfront dining and sunloungers. Indulge in a facial, a massage and a body treatment at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. The health club offers fitness classes and yoga classes; other things to do include kayaking, beach volleyball and basketball. Free in-room WiFi is available to all guests, along with a corner/local shop and a terrace.
Other perks include:
  • 6 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free valet parking
  • Free bike hire, 2 outdoor tennis courts and express check-out
  • Babysitting (surcharge), luggage storage and a lift
  • Guest reviews say great things the family-friendly amenities, beach locale and pool
Room features
All 252 individually furnished rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 43-inch HDTVs with satellite channels
  • Wardrobes/cupboards, balconies and recycling

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Cycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 spa tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

Does The Royal Haciendas All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at The Royal Haciendas All Inclusive?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at The Royal Haciendas All Inclusive on 10 Jan 2025 start from 9.792.812 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Royal Haciendas All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Haciendas All Inclusive?

Valet parking is free at this property.

What time is check-in at The Royal Haciendas All Inclusive?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at The Royal Haciendas All Inclusive?

Checkout is at 11 AM. Late checkout is available for USD 600 (subject to availability).

Are there all-inclusive benefits at The Royal Haciendas All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.

Where is The Royal Haciendas All Inclusive located?

Nestled on the beach, this Grand Coral property is 0.6 mi (0.9 km) from Chun-Zumbul (diving site) and 3 mi (4.8 km) from Playa del Carmen Main Beach. Playa Xcalacoco and Punta Esmeralda Beach are also within 1 mile (2 km).

The Royal Haciendas All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 964 out of 1634 reviews" "
Rating 8 - Good. 387 out of 1634 reviews" "
Rating 6 - Okay. 165 out of 1634 reviews" "
Rating 4 - Poor. 65 out of 1634 reviews" "
Rating 2 - Terrible. 53 out of 1634 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ragavenderan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great, Food was good. Lot of options. Great service and very clean amenities. All great! Only thing is the meeting they invited for 90 minutes for some presentation and extended it by 1 hour which made us to cancel other appointments and had cascading effects.
Stayed 5 nights in Dec 2024

8/10 Good

Serhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and courteous. Property is clean. Beverages were not good. For smokers, smoking areas are very limited and small. Brekfast was average. Lunch and dinner in general was good and delicious. There is no outdoor bar after 6 pm.
Stayed 8 nights in Dec 2024

10/10 Excellent

Velmani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my family and we had lots of fun and it’s a wonderful place to send quality time. We love the service and food.
Stayed 5 nights in Dec 2024

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscaping is lovely and the grounds are very clean and well kept. The pools are great, it was nice that they raised the water temperature for the last couple of days. It was nice to have the paths to stroll in the evenings. We enjoyed our meals, mostly at the Papala del Sol. Cornelio provided exceptional service, as did Luis. And Emiliano was always so cheerful. We did manage to get reservations at Los Murales and it was also very good, great service by Leonel, as well as the Hibachi restaurant. We really enjoyed the music and entertainers at the various restaurants. Our room was very comfortable and well kept by Adriana. The only annoyance was the clanging sound of the dive boat oxygen tanks being loaded when the went out in the early mornings. This didn't happen every day, thankfully. Edin at the front desk was very friendly and helpful. He is extremely efficient and professional. Thank you Edin, hope to see you again soon! Angelina, the supervisor at Palapas kept a close eye on the operations and Luisa was a great hostess. We went to Aquasizes led by Miguel and BJ, they are so energetic it is impossible to keep up but we enjoyed trying! Very humourous. The only issue we had was an interaction at the Luna Grill. Server Samuel was rude and condescending. Details are shared elsewhere. Elsie at the beverage bar at Papala made excellent healthy drinks and always had a smile. Overall, we had a great vacation and hope to return soon.
Stayed 7 nights in Dec 2024

8/10 Good

Jeremy Thane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Michael, Oromocto

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Douglas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and staff were amazing!
Stayed 7 nights in Dec 2024

10/10 Excellent

francine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach front room
Stayed 4 nights in Dec 2024

10/10 Excellent

Jose Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Dec 2024

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities
The building is older, but the options are great and the bar is fun. Service was fast, wonderful people we met- Emiliano, Luis, Ed, Andres and my massage lady was wonderful!
Stayed 5 nights in Dec 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stuff, clean rooms, and fine dining
Stayed 7 nights in Nov 2024

10/10 Excellent

Suzanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained property. Staff is good. The only thing I don’t like is the time-share propaganda when I just wanted a relaxing vacation. But that’s par for the course at these all-inclusives I guess. We got free stuff for attending the sales meeting but won’t do one again.
Stayed 11 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had an amazing time at the Royal Haciendas. I feel like everything about the resort exceeded my expectations. The buffet was excellent, the a la carte restaurants were amazing (and easy to book - even for me as a non member). The room service, pool service, and beach service was top notch. And all the physical parts of the resort were as pictured. There were no surprises, everything felt new and fresh. Even the well acclaimed weakness of the resort - the beach - was wonderful. Yes it was small and damaged, but barely any other guests used it. The sand to guest ratio was amazing! I had a few small issues (issues with my second room and trouble getting my kids into the kids club) but these were minor issues and anything I raised to management while I was there they started working on immediately. I feel like the best and most overriding experience I felt was that the staff and management of Royal Haciendas really care and take pride in the property. And it shows.
Stayed 6 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Justin Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families that do not want to move around… Good was good, maybe limited at buffet lunch and dinner, but great at breakfast… many pools for kids and adults and staff was great, always bringing drinks or food asked. Would stay there many more times if coming back. Perfect if the person has a car
Stayed 5 nights in Dec 2024

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Nov 2024

10/10 Excellent

Ratna, Astoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice stay.
Stayed 4 nights in Dec 2024

8/10 Good

josif

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach area is unsafe with sharp objects ( roots of broken trees and bushes) sticking out. That needs to be cleaned.
Stayed 9 nights in Nov 2024

6/10 Okay

Zaira Maria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Overall the service is good, the workers are very friendly. I would like to thank Eduardo at the Rotonda bar and Alfredo at the pool bar, they were very helpful and fun, they made my family and I have a very pleasant time. The food tastes good and the drinks are excellent, but the buffet is very limited, breakfast is always the same, the options for lunch and dinner vary only a little and they charge you extra if you want something different. They only have two main restaurants, reservations end very early and they only allow you to make one reservation per restaurant during your stay. The beach is a disaster and I couldn't swim there even one day, something that disappointed me a lot since I chose that destination precisely to get out of the routine and swim in the sea. I had to travel to Cancun to use the beach and buy food and drinks at another hotel for me and my family, this was very frustrating because I paid 6days for the all-inclusive at the Royal Haciendas resort.
Stayed 6 nights in Nov 2024

6/10 Okay

Zaira

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall the service is good, the workers are very friendly. I would like to thank Eduardo at the Rotonda bar and Alfredo at the pool bar, they were very helpful and fun, they made my family and I have a very pleasant time. The food taste good and the drinks are excellent, but the buffet is very limited, breakfast is always the same, the options for lunch and dinner vary only a little and they charge you extra if you want to order something different. They only have two main restaurants, reservations end very early and they only allow you to make one reservation per restaurant during your stay. On the other hand, the beach is a disaster and I couldn't swim there even one day, something that disappointed me a lot since I chose that destination precisely to get out of the routine and swim in the sea. I had to travel to Cancun every day to use the beach there and buy food and drinks at another hotel for me and my family, this was very frustrating because I paid for the all-inclusive at the Royal Haciendas Resort for 6 days.
Stayed 4 nights in Nov 2024