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Hotel y Cabañas Puerto Pilar

3.0 star property
Hotel in Puerto Varas with 24-hour front desk and restaurant

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December 2024

Photo gallery for Hotel y Cabañas Puerto Pilar

Superior Cabin, Lake View | Free WiFi, bed sheets
Superior Cabin, Lake View | Terrace/patio
Exterior
Family Cabin, Lake View (Palafito) | View from room
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Room options

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About the area

Map
Ruta V 225 Kilometro 27, Puerto Varas, 5550000

What's nearby

  • Lake Llanquihue - 2 min drive
  • Venado Beach - 10 min drive
  • Petrohue Falls - 27 min drive
  • Puerto Varas Beach - 31 min drive
  • Puerto Varas Plaza de Armas - 32 min drive

Getting around

  • Puerto Varas Station - 32 min drive
  • Puerto Montt (PMC-Tepual) - 57 min drive

Restaurants

  • ‪Hotel AWA - ‬1 min walk
  • ‪Mirador Puerto Humos - ‬7 min drive
  • ‪Innsbruck - ‬5 min walk
  • ‪Onces Blumenhaus - ‬4 min drive
  • ‪Lake View Cafe - ‬11 min walk

About this property

Hotel y Cabañas Puerto Pilar

Property highlights
Take advantage of a terrace, a garden and a restaurant at Hotel y Cabañas Puerto Pilar. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Multilingual staff, concierge services and smoke-free property
  • A 24-hour front desk, tour/ticket information and a TV in reception
Room features
All guest rooms at Hotel y Cabañas Puerto Pilar have amenities, such as free WiFi.
Other amenities include:
  • Rainfall showers and deep-soaking baths
  • Heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 30-inch LED TV

More

  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system

We should mention

This property does not have any lifts

Property is also known as

Hotel y Cabañas Puerto Pilar Puerto Varas
y Cabañas Puerto Pilar Puerto Varas
y Cabañas Puerto Pilar
Y Cabanas Puerto Pilar
Hotel y Cabañas Puerto Pilar Hotel
Hotel y Cabañas Puerto Pilar Puerto Varas
Hotel y Cabañas Puerto Pilar Hotel Puerto Varas

Frequently asked questions

Is Hotel y Cabañas Puerto Pilar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel y Cabañas Puerto Pilar?

Self-parking is free at this property.

What time is check-in at Hotel y Cabañas Puerto Pilar?

Check-in start time: 2:30 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel y Cabañas Puerto Pilar?

Checkout is at 10:30 AM.

Where is Hotel y Cabañas Puerto Pilar located?

Situated in Puerto Varas, this hotel is 1.4 mi (2.2 km) from Lake Llanquihue and within 12 miles (20 km) of Venado Beach and Green Lagoon. Petrohue Falls and Raddatz House are also within 20 miles (32 km).

Hotel y Cabañas Puerto Pilar Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
The renovation is overdue. Cabins were nice. We loved the cheerful colors but windows and doors need maintenance. Location was wonderful, right on the lake. Puerto Pilar is one of the very few hotels between Puerto Varas and Petrohue Waterfalls. We preferred to go for breakfast and dinner back to Puerto Varas ( more choices and more economical) .
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Great location with beautiful views of the lake and volcano
Stayed 2 nights in Mar 2019

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

6/10 Okay

Lionel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
La vue, et rien d'autre.
Hormis la vue absolument sublime, cet hotel n'a rien de charmant, avec une déco plutôt sinistre. Mais le pire, est cette odeur de vieux bois pourri dans la chambre, dont on ne peut se débarrasser malgré une aération permanente.
Stayed 3 nights in Feb 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Плохой отель!
Отель-сплошная беда!по приезду наше бронирование не нашли.или не захотели найти.наши дома проданы другим и нас не заселили.денег не вернули и не извинились даже.это в этом отеле норма.и все очень старое.это не 3-4 звезды а хостел 0.5 звезды.не ездите сюда!
Stayed 2 nights in Feb 2020

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor vista para o lago e o Osorno!!!
Hotel com vista maravilhosa do lago e do vulcão Osorno e um café da manhã excelente!
Stayed 2 nights in Dec 2019

8/10 Good

Clarice

Liked: Cleanliness, room comfort
Disliked: Staff & service
Recepcionista antipatica
Lugar fabuloso, porém quando chegamos lá antes de reservar a recepcionista (antipatica) disse que não poderia fazer reservas por 1 noite, quando entramos no hotel.com tinha a opção de uma noite, fizemos a reserva e voltamos lá...a mulher fez piada dizendo “é a vida...” o hotel estava completamente vazio...sinceramente não entendi. Mas dormimos lá e o café era gostoso.
Stayed 1 night in Jan 2019