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Mercure Tunbridge Wells Hotel

4.0 star property
Hotel with a 24-hour business centre, near Dunorlan Park

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Mercure Tunbridge Wells Hotel

Exterior
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Superior Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets
Breakfast and dinner served, international cuisine

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
The price is 1.645.446 ₫
1.974.535 ₫ total
includes taxes & fees
13 Oct - 14 Oct
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room, Multiple Beds (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

Highlights

Heating
Connecting rooms available
LED TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Electric kettle
Eco-friendly cleaning supplies
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Privilege, Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
LED TV
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
LED TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Electric kettle
Eco-friendly cleaning supplies
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
LED TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Electric kettle
Eco-friendly cleaning supplies
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
LED TV
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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27 Oct - 28 Oct
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About the area

Map
8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL

What's nearby

  • Dunorlan Park - 3 min drive
  • Assembly Hall Theater - 4 min drive
  • Pantiles - 5 min drive
  • Tonbridge Castle - 8 min drive
  • Bewl Water - 11 min drive

Getting around

  • Maidstone Beltring Station - 9 min drive
  • Gatwick Airport (LGW) - 48 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Robin Hood - ‬3 min drive
  • ‪Royal Oak - ‬4 min drive
  • ‪Pierre Loti - ‬5 min drive
  • ‪Costa Coffee - ‬7 min walk

About this property

Mercure Tunbridge Wells Hotel

Upscale hotel near Pantiles
Located close to Dunorlan Park, Mercure Tunbridge Wells Hotel provides a garden, a hair salon and dry cleaning/laundry services. The on-site international cuisine restaurant, The Mallows, offers breakfast, dinner and children's meals. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business centre.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Luggage storage, smoke-free property and 8 meeting rooms
  • Free newspapers, a 24-hour front desk and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 84 rooms boast comforts such as 24-hour room service, in addition to amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • LED TVs with digital channels
  • Heating, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)

Food and drink

  • Daily buffet breakfast available for a fee: GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Mallows

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,306 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 10 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Tunbridge Wells
Mercure Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel
Tunbridge Wells Mercure
Tunbridge Wells Mercure Hotel
Mercure Tunbridge Wells Hotel Pembury
Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
Ramada Royal Tunbridge Wells
Royal Tunbridge Wells Ramada
Ramada Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel
Mercure Tunbridge Wells Hotel Royal Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel Royal Tunbridge Wells

Frequently asked questions

Is Mercure Tunbridge Wells Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Tunbridge Wells Hotel?

As of 28 Sep 2024, prices found for a 1-night stay for 2 adults at Mercure Tunbridge Wells Hotel on 13 Oct 2024 start from 1.645.446 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Tunbridge Wells Hotel?

Self-parking is available for GBP 10 per day.

What time is check-in at Mercure Tunbridge Wells Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Tunbridge Wells Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Tunbridge Wells Hotel located?

Situated in Royal Tunbridge Wells, this hotel is 1.5 mi (2.5 km) from Dunorlan Park and 2.9 mi (4.6 km) from Pantiles. Tonbridge Castle and Hop Farm Family Park are also within 6 mi (10 km).

Mercure Tunbridge Wells Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 266 out of 1005 reviews" "
Rating 8 - Good. 401 out of 1005 reviews" "
Rating 6 - Okay. 212 out of 1005 reviews" "
Rating 4 - Poor. 84 out of 1005 reviews" "
Rating 2 - Terrible. 42 out of 1005 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After a few bathroom teething problems initially which were sorted very quickly, we were generally impressed. The cleanliness of our room was immaculate (Room 123) on a daily basis. Thank you Viv. Staff were friendly, and special mention has to be made of Amanda and Theresa and the breakfast staff. A highly organised efficient team. A slight drawback was having to work around a coach party for meal timings and, possibly, the young lass behind the bar needed an extra pair of hands to help her in the busy period prior to dinner.
Stayed 4 nights in Sep 2024

4/10 Poor

Alexander

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1. Needs to be maintained properly (sockets don't work, sink outflow does not either) 2. Needs a lift for people on first floor.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tanya

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Hedd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was only an overnight stay on way to Dover
Stayed 1 night in Aug 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel. We had a comfortable stay.
Stayed 1 night in Aug 2024

4/10 Poor

Laura

Travelled with family and small children
Disliked: Cleanliness, staff & service
The property looks amazing from outside, the building is dated smells like cigarettes, the check in was unfriendly and the staff member was a little rude. The room was not clean, we were 3 people the towels were only for 2 people, there was long black hair on the toilet seat and in the bath. There were also soap stains in the shower from probably other previous clients in that room. I did not have breakfast so do not know what the restaurant area looked like.
Stayed 1 night in Aug 2024

10/10 Excellent

Robbie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Liked !
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service
The staff are friendly and helpful.the food in the restaurant was very good and the service was great
Stayed 1 night in Aug 2024

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, room was lovely. The only downside was there wasn't any air con. We asked for a fan but it didn't cool us down.
Stayed 5 nights in Aug 2024

10/10 Excellent

Olga

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Good for a short stay
Stayed 1 night in Aug 2024

8/10 Good

SANDRA

Travelled with group
Liked: Cleanliness, staff & service
Stayed overnight and all was fine. Staff were so friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel , room a little tired in places but overall a good stay , comfy bed, exceptionally clean and lovely staff
Stayed 1 night in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently situated for our needs. Our Room was spacious and the bed comfortable. The meal choices were good and the staff attentive and very friendly. We would be very happy to stay again when in the area
Stayed 2 nights in Jul 2024

10/10 Excellent

CAROLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable and the staff were cheerful and accommodating. The other people staying there were friendly.
Stayed 3 nights in Jun 2024

6/10 Okay

James

Travelled with family
Disliked: Amenities, property conditions & facilities
We stayed here as we were attending a wedding locally. It was not up to the standard of a 4 star hotel. Staff were nice however on a couple of occasions I popped to the bar to get a drink or reception to ask a question and would often wait for up to 10 minutes before anyone arrived. Simple things such as a bell to notify you are waiting at these areas would solve this issue. The room was okay however it was stuffy and hot with no air conditioning (a fan was put in our room upon request). Very few amenities were provided, there was a random missing drawer by the TV the bathroom was dated, the bath had very old stains within it however the shower was decent. Overall the room just felt a bit old, dated and lacked simple things like a drawer or a pen which are found in most hotels. The bar food was decent however limited options for allergies such as gluten free (they had run out of pizza bases). Breakfast was good and had variety however stained cutlery left on the table was disappointing. Overall it was an average stay and I wouldn’t rush to spend that amount of money to stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Clive

Travelled with partner
Liked: Cleanliness, staff & service
Very nice staff good food
Stayed 1 night in Jun 2024

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service, room comfort
National trust heaven
Very friendly helpful staff. Car parking free and excellent. Lounge area, reception and dining room very nice. Bedrooms rather dated but clean. Convenient for Tunbridge Wells and visiting all the National trust properties nearby.
Stayed 6 nights in Jun 2024

6/10 Okay

Nicole

Disliked: Property conditions & facilities
At 7am hotel staff were being so noisy we had to call reception to ask them to ask them to be quiet. Then at 8am house keeping were knocking on our door despite us having the do not disturb sign up. Hotel feels very old fashioned, run down and tired.
Stayed 1 night in Jun 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good rooms.
Stayed 1 night in Jun 2024

6/10 Okay

Steven

Travelled with family
As we attended daughters wedding special day the older bar staff men Tom / Tim were rude moody and spoilt the evening mood the younger staff were good helpful and smiling
Stayed 1 night in Jun 2024

8/10 Good

Paul

Stayed 1 night in May 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable overnight stay for a reasonable price. Good food in the restaurant, again at a good price. Only slight criticism was that on check in and a couple of times we needed to go to reception, it wasn't manned and had to go look for someone. Would definetly use again. y
Stayed 1 night in Jun 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jean s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Excellent hotel. Super comfy bed. Lots of hot water for showering. Efficient staff. Lovely quiet peaceful night.
Stayed 1 night in May 2024