2/10 Terrible
Heather
Travelled with family
10 Oct 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely horrible. My daughter and I didn't last even twenty minutes there before we were packing up for a long ride home. My daughter haid laid down in the bed only to jump up and out a few moments later by what she described as a bed bug. I called down to the front desk and explained what had happened. The night desk clerk said they had no other rooms (which was fine by me because to be honest I couldn't stay in any of those rooms after that) I was promised a refund of my money which would be handled by management in the morning.
But that's not how it went. Instead it was relayed to me that I should have taken a picture of the bed bug and that they (the motel.people) were going to investigate the matter. Since then I've not heard of peep from them. Are 20 minutes stay in that flea infested room caused us to have to cut our trip short and for me to make a 3-hour trip an all-nighter because I was so exhausted I was falling asleep at the wheel. The last thing I wanted was to have to drive all night long yet I feel like I'm being accused of lying. This place is just scummy. I would pick anywhere else but here. If you have any issues they obviously won't handle it because all they care about is the money they don't care about customer service or being right or fixing to flea infestation that they have there obviously. I'm sure the county can help them along with that though.
Heather
Stayed 1 night in Oct 2024