Search Holiday Rentals in Santa Rita de Caldas

" - O que achou de seu quarto? Muito bom, tudo novo, confortável, cobertas quentinhas, chuveiro gostoso e de fácil uso, toalhas excelentes, tv, tudo muito bom. - O que achou de nossa área de lazer? Sensacional, melhorou ainda mais. Gostei da área do bar sport, do setor que serve lanches e sucos na piscina, sauna, piscinas internas, externa, hidro, saunas, tudo funcionando muito bem e com qualidade. Além de tudo isso, o salão de jogos na antiga quadra aproveitou muito mais o espaço e ficou muito melhor. - O que achou do café da manhã servido no Hotel? Sensacional, continua Premium. Café da manhã excelente, é uma atração a parte acordar e tomar um café da manhã tão variado como o de vocês, continuem assim. - O que achou do atendimento de nossa equipe? Excelente, atendimento especial das recepcionistas, dos garçons, e toda equipe, parabéns. - O quanto você gostou dos serviços que oferecemos? Gostei bastante, todos do serviço foram muito prestativos. Estacionamento, piscina, sauna, bar, recepção, café, todos de parabéns. - Quão satisfeito você está saindo de nosso Hotel? Bem satisfeito! Sempre que vou a poços não consigo pensar em ir a outro hotel, essa já foi minha terceira hospedagem. Particularmente valorizo a localização, o charme e a qualidade do hotel. Fazia um tempo desde a última vez, mas fui surpreendido positivamente com as mudanças na área de lazer. Meu único pedido é que o check in pudesse ser realizado às 12hs."

"I am an Ibis client, the room hotel was very clean, comfortable pillows and very clean bathroom, the staff is very kind, professional and polite, Alice and Douglas were very good host and made my mother very comfortable. The food was very high stand and high quality. I will recommend to all my family and friends, hopefully will be back next year. Maria Villacis - NY-USA "

"My experience was very good."

"Great place to stay "

"It’s ok, but it wasn’t what I expected."

"Atendimento ruim "

"Ótimo atendimento de toda equipe do Palace Hotel, banho maravilhoso com água sulfurosa no banheiro privado do quarto, piscina , ótimo espaço de até comum e lazer , muito bom mesmo "

"Don’t like at all"

"This hotel is located in a farm property could be much updated it says they have a swim up pool bar and wasnt even functioning the pool was full of dead mosquitos and flies they could have someone cleaning it at least twice a day the service was terrible we had to do everything on our own to reserved activities they couldn’t call from the front desk and ask what hours available the food was from days before hard bread and for lunch they had one plate that had gone bad already tasted spoiled they said it was all inclusive but then they charged for all the drinks feom water to beer we Have stayed at plenty all inclusive and all inclusive means exactly that ALL INCLUSIVE not just the food. After we checked out we asked if we could use the pool for at least an hour and then we could leave because we came in late the night before and didn’t enjoy the pool that much just a few hours the day before when we checked in and their answer was no i have Stayed at all inclusive hotels where after your check out time you can use their amenities until your departure time i enjoyed The horse back riding activity that to me was the best part of the whole stay. Expedia mentioned i stayed At a VIP section there was no VIP about it didn’t get any extra perks or special attention the coffee on the lobby was not replenished they kept it from two day before and even when we left it wasn’t updated this hotel can do a lot better on customer service and the food service as well "