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Luca Hotel by Heritage Residences Signature Collection

3.5 star property
Colonial Santo Domingo hotel in Zona Colonial with free breakfast

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Luca Hotel by Heritage Residences Signature Collection

Outdoor spa tub
Traditional Room, 1 Queen Bed | Down duvets, minibar, in-room safe, individually decorated
Front of property
Traditional Room, 1 Queen Bed | Down duvets, minibar, in-room safe, individually decorated
Business centre
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Gym
    Gym
The price is 2.178.235 ₫
2.788.060 ₫ total
includes taxes & fees
16 Nov - 17 Nov

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds | Down duvets, minibar, in-room safe, individually decorated

Family Double Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LED TV
Down duvet
Designer toiletries
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Down duvets, minibar, in-room safe, individually decorated

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LED TV
Down duvet
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Down duvets, minibar, in-room safe, individually decorated

Traditional Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LED TV
Down duvet
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Gran Hotel Europa Santo Domingo, Trademark by Wyndham
Breakfast included
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (496)
The price is 2.230.448 ₫
2.854.974 ₫ total
includes taxes & fees
15 Nov - 16 Nov
Gran Hotel Europa Santo Domingo, Trademark by Wyndham
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About the area

Map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211

What's nearby

  • Calle El Conde - 1 min walk
  • Columbus Park - 4 min walk
  • Cathedral of Santo Domingo - 4 min walk
  • Malecon - 5 min walk
  • Sambil Santo Domingo - 4 min drive

Getting around

  • Amin Abel Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 34 min drive

Restaurants

  • ‪Maraca - ‬2 min walk
  • ‪Mimosa - ‬2 min walk
  • ‪MUGADO Museo De La Gastronomia Dominicana - ‬3 min walk
  • ‪Cacharepa - ‬2 min walk
  • ‪Petrus - ‬3 min walk

About this property

Luca Hotel by Heritage Residences Signature Collection

Hotel near Malecon
At Luca Hotel by Heritage Residences Signature Collection, you can look forward to free cooked-to-order breakfast, a free daily manager's reception and a rooftop terrace. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Skylounge, offers lunch, dinner and ocean views. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, bike hire and a lift
  • A reception hall, concierge services and wedding services
  • Luggage storage, a 24-hour front desk and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually furnished, and offer comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/cupboards, mini fridges and coffee/tea makers

Languages

Catalan, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Jardín Colonial
  • Skylounge

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1600
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Frequently asked questions

Is Luca Hotel by Heritage Residences Signature Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Luca Hotel by Heritage Residences Signature Collection?

As of 14 Nov 2024, prices found for a 1-night stay for 2 adults at Luca Hotel by Heritage Residences Signature Collection on 16 Nov 2024 start from 2.178.235 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Luca Hotel by Heritage Residences Signature Collection?

There is free parking nearby.

What time is check-in at Luca Hotel by Heritage Residences Signature Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Luca Hotel by Heritage Residences Signature Collection?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Luca Hotel by Heritage Residences Signature Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Luca Hotel by Heritage Residences Signature Collection located?

Located in Zona Colonial, this hotel is within a 5-minute walk of Quinta Dominica and Malecon. Calle El Conde and Capilla de la Tercera Orden Dominica are just steps away.

Luca Hotel by Heritage Residences Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 384 out of 551 reviews" "
Rating 8 - Good. 111 out of 551 reviews" "
Rating 6 - Okay. 30 out of 551 reviews" "
Rating 4 - Poor. 17 out of 551 reviews" "
Rating 2 - Terrible. 9 out of 551 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were good sizes and very clean. The manager clearly has experience in the tourist industry and was very attentive. The staff were all very pleasant. The Dominican breakfast was sufficient and set you up for the day. The only negative was that there wasn't much communal space outside of the room to relax and there is limited space to seat everyone for breakfast.
Stayed 4 nights in Nov 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere is good. I have stayed there before.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wisler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly welcoming. Both Johny and the woman ( forgot her name ) who checked me in went above and beyond. I will definitely choose this hotel for all my future visits to the DR
Stayed 2 nights in Oct 2024

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Luca, the hotel is cute and well maintained, and the staff is very friendly. The breakfast was also very good! The surrounding area is lively and there’s plenty of dining options. Parking is a bit difficult, but that would be everywhere in the colonial district
Stayed 4 nights in Oct 2024

10/10 Excellent

German Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luca Hotel by Heritage Residences Signature Collection is a gem that truly embodies luxury and comfort. From the moment I walked in, I was impressed by the elegant décor that blends modern touches with historical charm. The rooms are spacious, meticulously clean, and furnished with high-end amenities. I especially loved the breathtaking city views from my balcony. The staff was warm, attentive, and professional, making sure every detail of my stay was perfect. The on-site dining options offered a delicious variety of local and international dishes. The rooftop pool and bar were standout features, offering a serene escape with stunning panoramic views. Overall, this hotel exceeded my expectations in every way. Whether for business or leisure, Luca Hotel provides an unforgettable experience. I highly recommend it to anyone looking for a luxurious stay with impeccable service!
Stayed 4 nights in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Candy, Carteret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property definitely will be back
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción en la Zona Colonial
Stayed 1 night in Aug 2024

8/10 Good

Louis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedrooms were very clean. Food was very limited
Stayed 1 night in Aug 2024

8/10 Good

Sasha Gaye, Kingston

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked it for a night and our flight was early the next day so we didnt get to tour the grounds however the courtyard was gorgeous. Owner was great and very facilitating. Short walk from restaurants and shopping. The bed was more comfortable than the all inclusive we stayed at before getting here.
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Amenities
Great location and Rocio was super helpful with everything we needed. She called us a taxi and made sure they weren’t giving us the high tourist price
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay agin
Great location and room. The staff engaged me via whatsapp and it was a really quick and easy check in. Breakfast was great. We had a bad experience with the night staff woman. She wasn't helpful or responsive to us, but the sayshift person apologized.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, welcoming, would definitely stay here again. I would recommend
Stayed 6 nights in Jul 2024

10/10 Excellent

Kofi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Luca Hotel . Johnny and all the staff at the Luca Hotel made our stay amazing . Breakfast was amazing and it was beautiful to stay in a residence built in the 1600.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I met all my expectations, Rocio, Johnny an Milly are the best hosts!!! The place is a little part of history. The place is amazing!! I Will always recommend it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room at Hotel Luca is very comfortable, clean, and tidy. Ignacio is charming, and his team is very attentive.
Stayed 2 nights in Jun 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The personnel of the Hotel was very friendly and always willing to make our stay very comfortable. They communicated before our trip and arranged the transport from the airport. The hotel was very well located making many historical places located iat walking distance. The facilities were beautiful preserving the Colonial style whilea very well maintained.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rosalia

Stayed 2 nights in Jun 2024

10/10 Excellent

Raekwon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel the staff and catering was amazing es mi favorita hotel en la zona colonial Santo Domingo ❤️🇩🇴💯
Stayed 5 nights in Jun 2024

10/10 Excellent

Jean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service et accueil hors pair!
Stayed 3 nights in Jun 2024

10/10 Excellent

Gabriel, FLUSHING

Liked: Staff & service, amenities, property conditions & facilities
The hotel is great, staff very polite and professional and the location is awesome. I strongly recommend this hotel.
Stayed 1 night in May 2024