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"Cannot say enough nice things about our stay here. The staff was absolutely incredible at every step from supporting booking bars and restaurants to accommodating our requests. We truly felt like friends by the end of our trip. They remembered details of where we’d been (Bali) and our flight times leaving which was just such a nice touch. The room was super spacious and the food was absolutely delicious. We enjoyed the pool and the massage at the spa was 10/10. We really, really loved our stay!"

"hotel is great, very pretty and clean. service is outstanding. food is outstanding. Perfect hotel"

"My short stay at The Ritz-Calrton Jakarta, Pacific Place was amazing. The hospitality was top notch and I have nothing to complain about. The best part of the stay was the incredible customer service they provided from the moment i step in the hotel to the very moment i took my leave. Superb stay and worth every money spent. "

"Great hotel and close to the convention center. Excellent decor and dining options"

"the air conditioner is not working, and the front staff is not responding at all, very terrible experience，couldn't sleep at all because of the hot weather"

"Excellent Ambience! Thank you 🙏 God bless ! More power"

"Very good "