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The Ritz-Carlton, Grand Cayman

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Ritz-Carlton, Grand Cayman

Outdoor wedding area
Property amenity
Premium bedding, minibar, in-room safe, desk
5 restaurants, dinner served, Italian cuisine
Separate bathtub and shower, designer toiletries, hair dryer

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Spa
    Spa
The price is 11.786.274 ₫
16.908.505 ₫ total
includes taxes & fees
14 Oct - 15 Oct
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Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View (Tower)

Smart TV, Netflix, DVD player, pay films

Suite, 2 Bedrooms, Non Smoking, Ocean View (Tower)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
2 bedrooms
Blackout curtains
Sofa bed - queen
  • 134 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Resort View (Ocean Tower)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, Resort View (Ocean Tower)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
2 bedrooms
Blackout curtains
Sofa bed - queen
  • 134 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Grand Suite, 3 Bedrooms, Non Smoking, Balcony

Grand Suite, 3 Bedrooms, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Grand Suite, 3 Bedrooms, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 7
  • 3 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

Suite, 2 Bedrooms, Non Smoking, Balcony (Oceanfront) | Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • 223 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Garden View (Tower)

Room, 1 King Bed with Sofa bed, Non Smoking, Garden View (Tower) | View from room

Room, 1 King Bed with Sofa bed, Non Smoking, Garden View (Tower)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Sofa bed
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony | Living area | Smart TV, Netflix, DVD player, pay films

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • 89 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Resort View

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Sofa bed - queen
  • 89 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront

Smart TV, Netflix, DVD player, pay films

Suite, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Sofa bed - queen
  • 89 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 3 Bedrooms, Non Smoking, Resort View (Tower)

Premium bedding, minibar, in-room safe, desk

Suite, 3 Bedrooms, Non Smoking, Resort View (Tower)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
3 bedrooms
  • 178 sq m
  • Resort view
  • Sleeps 8
  • 3 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking, Oceanfront (Opal or Sapphire)

Presidential Suite, 2 Bedrooms, Non Smoking, Oceanfront (Opal or Sapphire) | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 2 Bedrooms, Non Smoking, Oceanfront (Opal or Sapphire)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Non Smoking, Ocean View (Tower)

Smart TV, Netflix, DVD player, pay films

Suite, 3 Bedrooms, Non Smoking, Ocean View (Tower)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
3 bedrooms
  • 178 sq m
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Suite, 3 Bedrooms, Non Smoking, Oceanfront

Smart TV, Netflix, DVD player, pay films

Suite, 3 Bedrooms, Non Smoking, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
3 bedrooms
Blackout curtains
Sofa bed - queen
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View (Balcony, Resort Tower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Resort View (Balcony, Resort Tower)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Oceanfront)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Non Smoking, Resort View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Double Bed, Non Smoking, Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Double Bed, Non Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Smart TV, Netflix, DVD player, pay films

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Sofa bed - queen
  • 89 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Resort View (Tower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Resort View (Tower)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • 45 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 Double Bed, Non Smoking, Resort View (Club Lounge Access)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Double Bed, Non Smoking, Resort View (Club Lounge Access)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • 45 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Non Smoking

Club Room, 1 Double Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Club Room, 1 Double Bed, Non Smoking

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (Balcony, Tower)

Room, 2 Queen Beds, Non Smoking, Garden View (Balcony, Tower) | Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Garden View (Balcony, Tower)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is 9.098.068 ₫
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The Westin Grand Cayman Seven Mile Beach Resort & Spa

About the area

Map
West Bay Road, PO Box 32348 KY1-1209, Seven Mile Beach, Grand Cayman, 00000

What's nearby

  • Seven Mile Beach - 2 min walk
  • Governor's Beach - 3 min walk
  • The Strand Shopping Center - 6 min walk
  • Governors Square - 8 min walk
  • Camana Bay - 3 min drive

Getting around

  • George Town (GCM-Owen Roberts Intl.) - 12 min drive

Restaurants

  • ‪Sunshine Bar & Grill - ‬6 min walk
  • ‪Legendz - ‬5 min walk
  • ‪North Sound Golf Club - ‬4 min drive
  • ‪Tillies - ‬13 min walk
  • ‪Door No. 4 - ‬13 min walk

About this property

The Ritz-Carlton, Grand Cayman

Luxury family-friendly resort by the ocean
Seven Mile Beach is located near The Ritz-Carlton, Grand Cayman, which provides a golf course, a poolside bar and a terrace. With a white sand beach, beachfront dining and beach cabanas, this resort is the perfect place to soak up some sun. Indulge in a body scrub, a massage and a facial at the on-site spa. At the 5 on-site restaurants, enjoy dinner, light fare, Italian cuisine and al fresco dining. The gym offers fitness classes and yoga classes; other things to do include snorkelling, surfing/body boarding and scuba diving. Stay connected with free in-room wired Internet, and guests can find other amenities, such as shopping on-site and a garden.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool
  • Limo/town car service, full breakfast (surcharge) and 6 outdoor tennis courts
  • Express check-in, supervised childcare (surcharge) and a gift shop
  • Beach umbrellas, a porter/bellboy and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 375 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and separate baths/showers
  • Smart TVs with Netflix, premium channels and DVD players
  • Balconies, ceiling fans and daily housekeeping

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Limo/town car service

Food and drink

  • Full breakfast available for a fee: USD 50 to 100 per person
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Andiamo
  • Blue
  • Sain June
  • Seven
  • Taikun

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Netflix
  • Pay films
  • Smart TV with premium channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 98 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Parking
  • Pool access
  • Self-parking
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 50 to 100 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Grand Cayman Ritz-Carlton
Ritz-Carlton Grand Cayman
Ritz-Carlton Hotel Grand Cayman
Ritz-Carlton Grand Cayman Hotel
Ritz-Carlton Grand Cayman Resort Seven Mile Beach
Ritz-Carlton Grand Cayman Resort
Ritz-Carlton Grand Cayman Seven Mile Beach
The Ritz Carlton Grand Cayman
The Ritz Carlton, Grand Cayman
The Ritz-Carlton, Grand Cayman Resort
The Ritz-Carlton, Grand Cayman Seven Mile Beach
The Ritz-Carlton, Grand Cayman Resort Seven Mile Beach

Frequently asked questions

Does The Ritz-Carlton, Grand Cayman have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at The Ritz-Carlton, Grand Cayman?

As of 28 Sep 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Grand Cayman on 14 Oct 2024 start from 11.786.274 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Grand Cayman pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Ritz-Carlton, Grand Cayman?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Grand Cayman?

Checkout is at noon.

Where is The Ritz-Carlton, Grand Cayman located?

Nestled on the beach, this Seven Mile Beach resort is within a 5-minute walk of Seven Mile Beach and Governor's Beach. The Strand Shopping Center and Governors Square are also within 10 minutes.

The Ritz-Carlton, Grand Cayman Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 761 out of 922 reviews" "
Rating 8 - Good. 96 out of 922 reviews" "
Rating 6 - Okay. 45 out of 922 reviews" "
Rating 4 - Poor. 12 out of 922 reviews" "
Rating 2 - Terrible. 8 out of 922 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kendra

Stayed 5 nights in Aug 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Can’t wait to go back
Stayed 13 nights in Sep 2024

10/10 Excellent

LILY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, excellent service, nice restaurants.
Stayed 4 nights in Aug 2024

10/10 Excellent

victor

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Liudmila

Stayed 3 nights in Aug 2024

10/10 Excellent

Todd, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel and location.
Stayed 7 nights in Aug 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and experience!
Stayed 6 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third year staying at the Ritz and the quality and friendliness of the staff is the reason I keep going back. Already planning next years trip
Stayed 7 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

gurpreet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's an average Ritz, nothing exceptional. Too many hidden fees when I received my email bill.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gabriella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, rooms were beautiful and service was stellar.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the services in general from Ritz Carlton I will return again
Stayed 3 nights in Aug 2024

10/10 Excellent

milena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it and we will definitely be back.
Stayed 4 nights in Aug 2024

10/10 Excellent

Timothy Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Melody Tara, Dallas

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything is perfect and beautiful at this facility except the fact that at checkout they were trying to over charge us some unheard of resort fee. Although we had paid fully via Expedia they still forcibly tried to push that on us. After 1 hour of discussion, many phone calls and almost missing our flight finally a nice gentleman by the name Jordan waved this strange fee. This made our beautiful stay into a bitter experience. We hope they don’t do it to other travelers.
Stayed 5 nights in Aug 2024

10/10 Excellent

Mr. and Mrs. Brian and Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed at the Ritz to celebrate our one year wedding anniversary. To say that this hotel was exceptional would be an understatement. First, the food was absolutely exquisite. We ate at Taikun, Blue, Andiamo, St. June and also did a private cabana dinner. Each restaurant provided a delicious array of cuisine adding to their goal of offering a unique and memorable culinary experience for their guests. The room was maintained and housekeeping ensured that our room would be upheld to pristine standards even by coming back to make our bed or provide us with towels at night. The property was clean, updated and well-manicured. Above all, the staff was superior in comparison to other upscale hotels we have stayed at. From the guest relations coordinator to the concierge to the wait staff, all went above and beyond to guarantee our happiness and satisfaction. The staff proved to be beyond thoughtful by setting up thoughtful snacks, drinks and decorations in our room on various days of our stay to commemorate this special milestone for us. We cannot thank the staff enough for making this trip so special for us. We highly recommend this hotel, and we will definitely be back someday!
Stayed 5 nights in Aug 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

kristina

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Jitendra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and well maintained property with excellent and friendly staff.
Stayed 7 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024