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"Very Clean "

"Amazing place. Clean, safe and awesome staff "

"Location is perfect. Hyde Park and Italian Gardens directly across the street and the Lancaster Gate underground is a short two blocks away. Super convenient! Great service at the hotel as well."

"Location. Minutes walk away to the public transportation system. Breakfast is great. The staff are great. Plenty of restaurants within walking distance. Just don’t get a room in the 1st floor. The set up is so weird. We have a room in the 1st floor. To be able to get to our room, we have to go to 2nd floor from the lobby , walk around to get to another elevator or stairs , then go down to the 1st floor. If I had known about it, I should have just waited till 3pm the regular check in time instead of getting accommodated for an early check in. "

"Staff were excellent and helpful. Rooms (carpeting, some paint and furniture) could use a refresh. One elevator was out of service but did not affect us as the stairs were convenient."

"Beautiful hotel in a great location. Walkable to all London sites and close to the Waterloo Station to take the train to South Hampton for a cruise."

"The location is great. Walk across the bridge to Parliament, Westminster Abbey and a pier to catch a cruise on the Thames."

"Our 2nd stay at this fabulous hotel Thank you for a lovely stay"

"Very friendly and helpful staff. Nice lounge area in lobby. Room service food was excellent!"