See all properties
Save

Surabaya Suites Hotel Powered by Archipelago

4.0 star property
Family-friendly hotel connected to a shopping centre in Embong Kaliasin with full-service spa

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Surabaya Suites Hotel Powered by Archipelago

Outdoor pool
Reception
Deluxe Suite King | In-room safe, desk, blackout curtains, iron/ironing board
Bar (on property)
Lobby sitting area
Reviews
7.4

Good

Popular amenities

  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Parking included
    Parking includedParking included
  • Bar
    BarBar
  • Gym
    GymGym
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
Plaza Boulevard, Jalan Pemuda 31-37, Surabaya, East Java, 60271
  • Popular LocationSurabaya Plaza Shopping Mall1 min walk
  • Popular LocationGrand City Surabaya7 min walk
  • Popular LocationTunjungan Plaza15 min walk
  • AirportSurabaya (SUB-Juanda)38 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

The hotel is in a poor state - although laundered, sheeted were ripped with some holes darned and some not. There were a...
Caroline
Nov 25, 2018
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Junior Suite King

Junior Suite King | In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite King

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite King

In-room safe, desk, blackout curtains, iron/ironing board

Business Suite King

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Deep-soaking bath
Hairdryer
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite King

In-room safe, desk, blackout curtains, iron/ironing board

Business Suite King

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Deep-soaking bath
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Twin

In-room safe, desk, blackout curtains, iron/ironing board

Business Suite Twin

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Deep-soaking bath
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite King

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Suite King

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Deep-soaking bath
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Twin

In-room safe, desk, blackout curtains, iron/ironing board

Business Suite Twin

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Deep-soaking bath
Hairdryer
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite King

Junior Suite King | In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite King

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Deep-soaking bath
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Twin

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Twin

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Deep-soaking bath
  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite Twin

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Twin

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Deep-soaking bath
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Suite

In-room safe, desk, blackout curtains, iron/ironing board

Business Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Historical King

In-room safe, desk, blackout curtains, iron/ironing board

Business Suite Historical King

  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Twin

In-room safe, desk, blackout curtains, iron/ironing board

Business Suite Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Business Suite Twin Bed

In-room safe, desk, blackout curtains, iron/ironing board

Business Suite Twin Bed

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Luxury Room

Living area | LCD TV

Deluxe Luxury Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Twin

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite Historical King

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Historical King

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin Suite

In-room safe, desk, blackout curtains, iron/ironing board

Junior Twin Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite King

In-room safe, desk, blackout curtains, iron/ironing board

Business Suite King

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Historical Twin

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Historical Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Junior King Suite

In-room safe, desk, blackout curtains, iron/ironing board

Junior King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite King

  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Historical Twin

In-room safe, desk, blackout curtains, iron/ironing board

Business Suite Historical Twin

  • Sleeps 2
  • 2 Single Beds

Similar properties

Outdoor pool
Midtown Residence Surabaya
Pool
Kids pool
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (26)
The price is 829.598 ₫
1.007.369 ₫ total
includes taxes & fees
16 Jul - 17 Jul
Midtown Residence Surabaya

About the area

Surabaya

Located in Embong Kaliasin neighbourhood, Surabaya Suites Hotel Powered by Archipelago is connected to a shopping centre. Travellers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Travelling with kids? Consider Taman Hiburan Rakyat, or check out an event or a game at Gelora 10 November Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Surabaya travel guideOpens in a new window

What's nearby

  • Surabaya Plaza Shopping Mall - 1 min walk
  • Submarine Monument - 6 min walk
  • Grand City Surabaya - 7 min walk
  • Tunjungan Plaza - 15 min walk
  • Airlangga University - 7 min drive

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Gubeng Station - 13 min walk
  • Surabaya (SUB-Juanda) - 39 min drive

Restaurants

  • ‪Plaza Surabaya - ‬4 min walk
  • ‪Long's Resto WTC - ‬2 min walk
  • ‪J.CO Donutes and Coffee - ‬2 min walk
  • ‪Richeese Factory - ‬2 min walk
  • ‪Pizza Hut - ‬4 min walk

About this property

Surabaya Suites Hotel Powered by Archipelago

Family-friendly hotel located in Embong Kaliasin
Located close to Tunjungan Plaza, Surabaya Suites Hotel Powered by Archipelago provides a terrace, an art gallery on-site and shopping on-site. Treat yourself to a manicure/pedicure, a massage or a body treatment at the on-site spa. Fitness classes are offered at the health club; the property also has a coffee shop/cafe, a garden and a playground. Free in-room WiFi is available to all guests, along with a hair salon and a library.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), express check-out and multilingual staff
  • A porter/bellboy, a lift and ATM/banking services
Room features
All 230 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • LCD TVs with premium channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Taman
  • Coffee Bar

Things to do

  • Art gallery
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Playground
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,292 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 7 floors
  • Banquet hall
  • Building
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 48.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 17 (one-way)
  • Rollaway bed fee: USD 48.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Hotel Surabaya Plaza
Surabaya Plaza
Surabaya Plaza Hotel
Surabaya Plaza Hotel Java
Surabaya Suite Hotel
Surabaya Suite
Horison Suites Surabaya Hotel
Surabaya Suites Hotel
Surabaya Suites
Horison Suites Hotel
Horison Suites Surabaya
Surabaya Suites Hotel
Surabaya Suites Hotel Powered by Archipelago Hotel
Surabaya Suites Hotel Powered by Archipelago Surabaya
Surabaya Suites Hotel Powered by Archipelago Hotel Surabaya

Frequently asked questions

Does Surabaya Suites Hotel Powered by Archipelago have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

Is Surabaya Suites Hotel Powered by Archipelago pet-friendly?

No, pets are not allowed at this property.

How much is parking at Surabaya Suites Hotel Powered by Archipelago?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Surabaya Suites Hotel Powered by Archipelago?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Surabaya Suites Hotel Powered by Archipelago?

Checkout is at noon.

Does Surabaya Suites Hotel Powered by Archipelago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 17 one-way applies.

Where is Surabaya Suites Hotel Powered by Archipelago located?

This family-friendly Surabaya hotel is located in the business district, within 1 mi (2 km) of Surabaya Plaza Shopping Mall and Tunjungan Plaza. Balai Pemuda and World Trade Centre are also within 5 minutes. Surabaya Gubeng Station is 13 minutes by foot.

Surabaya Suites Hotel Powered by Archipelago Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 107 reviews" "
Rating 8 - Good. 45 out of 107 reviews" "
Rating 6 - Okay. 35 out of 107 reviews" "
Rating 4 - Poor. 5 out of 107 reviews" "
Rating 2 - Terrible. 4 out of 107 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities
As far as value for money, this is a great choice. The facilities are old so a bit more difficult to keep super clean. Also could use some additional electrical outlets so customers do not have to unplug the lamps to plug in chargers, etc. They do have a pool that is clean but old. It took me 2 days of occasional walks to find the pool and the pool can be crowded in early morning. I like the mix of clientele which is national and international. I would stay here again.
Stayed 5 nights in Jul 2024

8/10 Good

Kok Poh

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Value for money. Surabaya plaza next door with lots of food and shopping. Other shoppings grab only cost less than $2.00. A convenient place to stay.
Stayed 3 nights in May 2024

4/10 Poor

Engku Hartini Binte

Stayed 3 nights in Apr 2024

10/10 Excellent

Hock Sing

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Bakhtiar

Liked: Staff & service
It was ik
Stayed 1 night in Jun 2023

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
The staff are friendly and helpful. The place is clean but the building needs painting and some repairs.
Stayed 2 nights in Apr 2023

10/10 Excellent

Robert E

Stayed 5 nights in Apr 2022

10/10 Excellent

Kuwat

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Kuwat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Kuwat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very convenient and friendly staff allowing us the flexibility and freedom to peruse with ease
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveniently located next to a mall. Room is spacious too
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Beside surabaya plaza. Breakfast however not much variety
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
I was given a smoking room when it was stated non-smoking in my booking. Luckily the room did not reek of smoke although it did when i step outside. The staff did apologise to me and offered to change room once a non-smoking room is available. The condition of the gym/fitness centre was quite poor. Both treadmill machines were down and the stationary bikes were old. The pool was decent. The room was comfortable but I had some issues with the towels and sheets, as stains were visible. All in all, it was a fairly modest place to stay and I would still recommend this hotel to non-fussy stayers.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money... spacious rooms with business table separately... cleanliness and daily room cleaning, good food at the restaurant... good for business travel , or to stay and see around Surabaya, all positive experience except for the WiFi...lobby WiFi had no issues, WiFi repeatedly get disconnected once inside the room...and had difficulty in connecting..if not for that ... great, stay👍
Stayed 5 nights in Jul 2019

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Property was in a great area across from a mall, rooms were a little older than expected but comfortable, price could be adjusted to reflect dating decor but overall comfortable stay
Stayed 1 night in Jul 2019

6/10 Okay

Jackmond

Liked: Staff & service
The room given was a big room. Breakfast was very chaotic as the hotel was hosting a big group during my stay and there was not enough food for all. The Gym and the Swimming pool looks dated and not very inviting.
Stayed 3 nights in Jul 2019

6/10 Okay

Hei Tung

Liked: Staff & service
Book if the price stay low
Was joining a sunrise trip to mount bromo and leaving for Yogyakarta the next day by train. So really just stayed for a short rest at the evening. Location is good - next to mall, close with train station. Condition is not the best but expected given the very low price, also very acceptable for a short stay. One major down side is that some room is facing the lobby, and despite we were staying at the top floor the noise from the lobby is still quite notable. Overall quite ok for our short stay given the price.
Stayed 2 nights in Jun 2019

6/10 Okay

Yoana

Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For my 1 night stay, I changed 3 rooms in total. Couldn't find a electric point for charging my laptop and mobile. Housekeeping told me to plug out table lamp and use power point, leaving the room darker (it was already pretty fun). The toilet flush doesn't work very well in the 1st room, also pillows looks old and out of shape (believe me, you won't want to touch it!). Requested for change of pillow and they offer me to change to a better room. 2nd room was not tidied and in total mess (I took picture but i will not post it here). 3rd room is a little better but it was a really a nightmare for me and I will never recommend this hotel to anyone.
Stayed 1 night in Mar 2019

10/10 Excellent

Qomaruddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Qomaruddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied and recommended
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to the shopping mall and convention centre
Stayed 3 nights in Nov 2018