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Tokyu Stay Ginza

3.0 star property
Hotel with a 24-hour front desk, a short walk to Ginza Six

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Tokyu Stay Ginza

Exterior
In-room safe, soundproofing, iron/ironing board, free WiFi
Daily buffet breakfast (JPY 1500 per person)
Reception
Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking | In-room safe, soundproofing, iron/ironing board, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Double Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Bidet
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (Single Use)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Bidet
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Bidet
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Bidet
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Single Use)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Bidet
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Washing machine)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Bidet
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Bidet
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Bidet
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Bidet
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Bidet
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Lobby

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Non smoking

Lobby

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room Non smoking

Lobby

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Double Room with Small Double Bed Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Double Room with Small Double Bed Non smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

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Hotel Gracery Ginza
Free WiFi
Restaurant
Air conditioning
Breakfast available
8.8 out of 10, Excellent, (1008)
Hotel Gracery Ginza

About the area

Map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061

What's nearby

  • Kabuki-za Theatre - 2 min walk
  • Ginza Six - 4 min walk
  • Tokyo International Forum - 11 min walk
  • Tokyo Imperial Palace - 2 min drive
  • Tokyo Tower - 3 min drive

Getting around

  • Higashi-ginza Station - 3 min walk
  • Yurakucho Station - 9 min walk
  • Tokyo (HND-Haneda) - 24 min drive

Restaurants

  • ‪ナイルレストラン - ‬1 min walk
  • ‪銀座元楽 - ‬1 min walk
  • ‪観音山フルーツパーラー 銀座店 - ‬1 min walk
  • ‪俺の焼肉銀座4丁目店 - ‬2 min walk
  • ‪一風堂 - ‬1 min walk

About this property

Tokyu Stay Ginza

Hotel near Tokyo Imperial Palace
Near Ginza Six and Tokyo International Forum, Tokyu Stay Ginza provides a coffee shop/cafe, dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), a lift and a 24-hour front desk
  • Concierge services, multilingual staff and luggage storage
  • A front desk safe and a vending machine
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 191 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • 42-inch LCD TVs with cable channels
  • Fridges, microwaves and children's slippers

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Frequently asked questions

Is Tokyu Stay Ginza pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Tokyu Stay Ginza?

This property doesn't offer parking.

What time is check-in at Tokyu Stay Ginza?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Tokyu Stay Ginza?

Checkout is at 11 AM.

Where is Tokyu Stay Ginza located?

Located in Ginza, this hotel is within a 5-minute walk of Kabuki-za Theatre and Ginza Six. Tokyo Imperial Palace and Tokyo International Forum are also within 1 mile (2 km). Higashi-ginza Station and Ginza Station are within a 5-minute walk.

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 1002 reviews" "
Rating 8 - Good. 339 out of 1002 reviews" "
Rating 6 - Okay. 84 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Hannah

Stayed 2 nights in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient. Rooms are ok size if u choose the residential double. But otherwise quite tight. Washing machine in the room is awesome. Can definitely improve on kitchen supplies, I.e only 2 forks and no spoon, no chopsticks. There is no toaster im the room, and they don’t supply it either.
Stayed 11 nights in Oct 2024

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located and we chose it because it was close to a tour pickup and the bus to Narita airport. The room size was generous by Japanese standards, although we paid for this in the room rate. The washer/dryer was excellent to freshen up some travel clothes before our trip home. I think we expected the room to be serviced and was surprised to find it as we left it, after a long day tour.
Stayed 2 nights in Oct 2024

4/10 Poor

Kimihiro

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The employees are well trained except Suzuki. She is so rude. I had a same experience with her before. The Carpets are so dirty. Should be replaced or completely cleaned
Stayed 3 nights in Oct 2024

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Ginza Area.
Stayed 4 nights in Oct 2024

10/10 Excellent

Takayuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean rooms, nice bath, shower and toilet. Very comfortable bed. (Had an Executive Double.) Good breakfast buffet. Extremely convenient for world-class shopping and dining. My only wish was for some USB ports in my room, instead of just AC outlets.
Stayed 2 nights in Oct 2024

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My wife and I have stayed here 4 times in the last 2 years and we’ll keep coming back for its convenient location to Ginza shopping and dinning as well as the friendly staff and in-room washer/dryers so you don’t have to pack excessively. You can come back from your day, throw your stuff in the washer/dryer and it’s ready again the next day. I just wish they would credit my Expedia bookings to my Tokyu Stay Membership account since we’ve been staying here so often.
Stayed 4 nights in Oct 2024

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little expensive for one night but the property is nice and a great location.
Stayed 1 night in Oct 2024

8/10 Good

Toshio

Stayed 1 night in Oct 2024

8/10 Good

Calbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 5 nights in Oct 2024

6/10 Okay

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel is in the heart of Ginza. Shopping central and close to Ginza station which is well connected.
Stayed 4 nights in Oct 2024

10/10 Excellent

Noriko

Overall the location is excellent, easy access to many places. The staff are very helpful. They serve excellent breakfast here! Only thing I have to report a negative thing: Room is so small I couldn’t open my suitcase. It’s very difficult to pack suitcase one half and turning the suitcase in a narrow hallway that not even 1/2 inches to spare.
Stayed 7 nights in Oct 2024

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything
Stayed 4 nights in Oct 2024

10/10 Excellent

Gigi

Travelled with group
Liked: Cleanliness, amenities
Great
Stayed 7 nights in Sep 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Oct 2024

10/10 Excellent

Tsz Ling, Kowlokn

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Eric, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyu Stay Ginza was in a very convenient area. It was walking distance to two department stores with huge foodie basements. The staff was incredibly courteous. And the amenities were great. The only thing that wasn’t great was the slow wi-fi, but other than that it was fantastic.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very walkable area, both upscale and affordable stores and restaurants nearby. The hotel met all of our needs. We had a spacious room with a washer and dryer: what a pleasure!
Stayed 5 nights in Oct 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Area, next to shopping and restaurants.
Stayed 1 night in Sep 2024

4/10 Poor

OMAR

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: In the middle of Ginza, easy access to shopping, restaurants, and metro. Cons: bery unclean. Spots everywhere. Reserved a non-smoking room, but very strong smoke smell inside. No coffee or water in the rooms. Very limited room service, just change towels and remove trash, no cleaning at all. Overall, overpriced. I wouldn't recommend it.
Stayed 3 nights in Oct 2024

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, quiet and their breakfast is incredible good!
Stayed 6 nights in Oct 2024

6/10 Okay

Maria

Travelled with partner
Accomodation needed a proper clean Carpets stained housekeeping not done daily unless you pay Two small bath towels issued in bathroom Very disappointed considering the price of the room
Stayed 6 nights in Oct 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Crissie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite booking a "bigger" room, the space is still small as expected in Japan standard. The sound proofing was not very good. We could hear the loud revving sound of cars/bikes in the middle of the night. There were urine stain underneath the seat cover. Nonetheless for the reasonable room rates and excellent location, overall we had a good stay. The free coffee in the lobby was a plus and it taste good too.
Stayed 3 nights in Sep 2024