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Kore Tulum Retreat and Spa Resort - Adults Only

4.5 star property
Adults-only Tulum resort in Zona Hotelera with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kore Tulum Retreat and Spa Resort - Adults Only

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
View from room
Property grounds
Beach nearby, white sand, sun-loungers, beach towels
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Room service
  • Breakfast included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, Jetted Tub, Garden View

Free minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Garden View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room, Hot Tub, Garden View

Free minibar, in-room safe, desk, blackout curtains

Room, Hot Tub, Garden View

Highlights

Terrace
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
  • 59 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Suite Standard With Garden View

Free minibar, in-room safe, desk, blackout curtains

Double Suite Standard With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Double Suite Standard With Garden View

Free minibar, in-room safe, desk, blackout curtains

Double Suite Standard With Garden View

  • Sleeps 3
  • 2 Queen Beds

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includes taxes & fees
7 Jan - 8 Jan 2025
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About the area

Map
Carr Tulum Boca Paila Km 3.85, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 3 min walk
  • Las Palmas Public Beach - 14 min walk
  • Playa Paraiso - 4 min drive
  • Tulum Beach - 7 min drive
  • Tulum Mayan Ruins - 10 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪Papaya Playa Beach Club - ‬10 min walk
  • ‪Kin Toh - ‬16 min walk
  • ‪Rossina Cafe - ‬5 min drive
  • ‪Carl's Jr. - ‬3 min drive
  • ‪Mateos - ‬18 min walk

About this property

Kore Tulum Retreat and Spa Resort - Adults Only

Luxury resort near Tulum National Park
Located close to Las Palmas Public Beach and Playa Paraiso, Kore Tulum Retreat and Spa Resort - Adults Only provides free cooked-to-order breakfast, a swim-up bar and a poolside bar. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure, a body treatment or a massage. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Yoga classes are offered at the gym; the property also has a corner/local shop, a terrace and shopping on-site. In addition to a garden and a hair salon, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also find perks such as:
  • An outdoor pool with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Free bike hire, karaoke and games
  • Multilingual staff, coffee/tea in reception and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All 94 rooms offer comforts, such as private indoor hot tubs and air conditioning, in addition to perks, such as separate sitting areas and free stocked minibars.
Extra conveniences in all rooms include:
  • Bathrooms with Jetted bath and rainfall showers
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, LED light bulbs and coffee/tea makers

All-inclusive details

All-inclusive room rates at Kore Tulum Retreat and Spa Resort - Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (non-alcoholic beverages included)

Land activities

Cycling
Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 11 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Nirvana Restaurant
  • Specialties Shangri-la

Things to do

  • 4 spa tubs
  • Bicycle storage
  • Billiards/pool table
  • Free bicycle rentals
  • Games
  • Gym
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • 10 steps to reach entrance
  • No lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200.00 per stay
  • A damage deposit of USD 200.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Wellness Resort
Zenserenity
Zenserenity Resort
Zenserenity Tulum
Zenserenity Wellness
Zenserenity Wellness Resort All Inclusive
Kore Tulum Retreat Resort Adults Only-All Inclusive
Zenserenity Wellness Tulum
Kore Tulum Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults Only-All Inclusive
Kore Tulum Retreat Adults Only-All Inclusive
Kore Retreat Adults Only-All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive

Frequently asked questions

Does Kore Tulum Retreat and Spa Resort - Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

Is Kore Tulum Retreat and Spa Resort - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kore Tulum Retreat and Spa Resort - Adults Only?

Self-parking is free at this property.

What time is check-in at Kore Tulum Retreat and Spa Resort - Adults Only?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Kore Tulum Retreat and Spa Resort - Adults Only?

Checkout is at noon. Late checkout is available for a fee.

Are there all-inclusive benefits at Kore Tulum Retreat and Spa Resort - Adults Only?

Some rate plans available at this resort are all-inclusive.

Where is Kore Tulum Retreat and Spa Resort - Adults Only located?

Located in Zona Hotelera, this luxury resort is within a 15-minute walk of Tulum National Park and Las Palmas Public Beach. Playa Paraiso and Tulum Mayan Ruins are also within 3 mi (5 km).

Kore Tulum Retreat and Spa Resort - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 455 out of 1004 reviews" "
Rating 8 - Good. 238 out of 1004 reviews" "
Rating 6 - Okay. 124 out of 1004 reviews" "
Rating 4 - Poor. 69 out of 1004 reviews" "
Rating 2 - Terrible. 118 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ghanshyam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so awful that me and my family checked out after just one night. The towels were not clean, nor were the rooms. "Room Service" did not exist. I took pictures of the clumps of chlorine in the pool. Two restaurants were advertised; the hotel only had one. The list of problems with the place is endless. It is fraudulent of Expedia to advertise this hotel the way that it does. There should be laws against this.
Stayed 14 nights in Nov 2024

6/10 Okay

Seth

Liked: Staff & service
Stayed 6 nights in Dec 2024

4/10 Poor

Rosalie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property has potential if the hotelanagers or administration would invest in the up keep. Food was very limited, no activities directly from the hotel, you needed to book with another hotel in order to do activities. The staff was really friendly and very respectful and willing to accommodate, but they can't help the limitations that they are up against.
Stayed 5 nights in Dec 2024

2/10 Terrible

Omar

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Updated maintenance of the property is BADLY needed. Room had mildew smell. Sheets didn’t smell fresh.
Stayed 3 nights in Nov 2024

10/10 Excellent

William T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You stay with tha nature and the sound of the ocean. Paradise place
Stayed 4 nights in Nov 2024

4/10 Poor

Amy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Not what we expected. The check in process left a lot to be desired, we were not provided any instructions on the hotel (such as dining hours, pool towels or wifi) or given a map. After being led to our room, we found it had only been partially cleaned before our arrival. Stains were present on the furniture, the lock was broken on the door etc. During our stay we had to phone the front desk for multiple issues in the room (AC stopped working, water leaking through the roof) and we did have a prompt response to those concerns. The majority of staff were absolutely lovely. The grounds were well maintained despite the buildings themselves being a little run down. We found that the pool bar was only manned occasionally leading to some difficulties getting drinks throughout the day. The website for the hotel lists three different restaurants, however it is really one restaurant with three different menus that vary throughout the week. There was no buffet, it was all food that had to be ordered. Also, not once in our week long stay did they have all items lists on the menu.
Stayed 7 nights in Nov 2024

4/10 Poor

Alexa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Josh

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our experience here was better than average based on the reviews. For travel on a budget, we had a great time. There were plenty of things that didn't work, or weren't available, but I found myself enjoying the things that did and were. We had some standout staff members who were super friendly, like Faustino and Fernando, that made us some of the best margaritas we have ever drank! The food we had was flavourful, served quickly, and felt good to eat (no sickness here). The room was comfortable, clean, and quiet, even during the storm that came in through the week. The downsides were mostly that some of the facilities need maintenance. Our AC didn't work, and neither did the jets in our jacuzzi (though it did get clean hot water!). Apart from that there were some limited options when it came to food, even running out of beer entirely for a day. A few more staff, more frequent restocking, and some maintenance would have made this trip a 5/5. For the price we paid, with the expectations we had, I would recommend Kore to anyone traveling for all-inclusive on a budget.
Stayed 3 nights in Nov 2024

4/10 Poor

Zachary

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old and outdated. The property needs a lot of maintenance. The staff is great and responsive. Many of the problems are out of their control. The food was good, but all of the deserts we had were not very good. A lot of gym equipment is broken. It seems like a very neglected place and it used to be a great place to come. Again, the staff are amazing. Check out more recent reviews of this place before staying. I think we came at the beginning of the season and they were getting everything ready and back in the swing of things.
Stayed 3 nights in Nov 2024

2/10 Terrible

ENRIQUE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Skeleton staff 1 place to eat no managers on duty to speak to NOT 1. Was charged a few to leave
Stayed 5 nights in Nov 2024

2/10 Terrible

Amy

Stayed 4 nights in Oct 2024

6/10 Okay

Jaz'men

Liked: Cleanliness, staff & service, property conditions & facilities
Kore is a very big resort but not a lot of people. If you're looking for something fun this isn't the place. It's more for an older crowd. Everything was nice besides the food. It's only 1 restaurant on the resort it serves breakfast lunch & dinner but the food isn't good.
Stayed 4 nights in Sep 2024

10/10 Excellent

Aracely, Tomball

Travelled with partner
Liked: Amenities
Very clean, friendly
Stayed 2 nights in Oct 2024

2/10 Terrible

Lisa D

Disliked: Cleanliness, staff & service, property conditions & facilities
This place says it’s a four which maybe 21/2 they count how much they give suppose to have breakfast buffet they did not and didn’t even have the menu items. Caught staff having sex on empty room. No airconditioning in half the rooms. Staff is rude and lie!! This place is a dump.
Stayed 7 nights in Oct 2024

8/10 Good

Rasheed

Travelled with partner
Liked: Staff & service
The Staff was very friendly
Stayed 4 nights in Aug 2024

8/10 Good

Mikekesha

Stayed 5 nights in Sep 2024

6/10 Okay

Michael Steven

Travelled with partner
Liked: Cleanliness, staff & service
The menu is very limited as it is only one restaurant. The resort definitely needs some upgrades as it is showing its age
Stayed 7 nights in Oct 2024

2/10 Terrible

hilal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the food ia terrible
Stayed 2 nights in Oct 2024

6/10 Okay

Dominique, Miami

Stayed 5 nights in Sep 2024

10/10 Excellent

Geeti Ara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and food options with room service included. Great stay!
Stayed 4 nights in Oct 2024

4/10 Poor

Nathalie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The physical property is nice. They have so much potential if they fix everything else. That being said, their food is HORRIBLE. They didn’t have multiple restaurants as stated the one restaurant. For every meal, more than half the menu was unavailable. Of what they had, most of it didn’t taste good. They also barely had basic things like juice. The margaritas were rank. Most of the servers were rude as well. It’s like they wanted to be upset with you for asking questions about what they had available. I even had one walk away from me during breakfast while I was asking him questions for clarity. Lastly, the front desk staff is a bit oblivious too. S
Stayed 3 nights in Oct 2024

4/10 Poor

Rodney

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The best things going for this property are the pool, the view of the ocean and the restaurant staff. I’m not sure what happened prior to my stay,but some days we were with that water. The restaurant barely had items on the menu, the soda didn’t even have carbonated water lol. I don’t know why this property is still being listed as a top-notch resort. There was tape all over a lot of windows Advertising the spy is a joke , as it was in ruins and not operable. The workout room smelled horrible and the equipment barely worked. There were NO CENOTES Available until the day we were leaving. The mini bar was empty when we got there, and when we left, it only had four things in it. There were water stains all over the ceilings, The AC barely worked. The TV kept going in and out, and the villa is poorly lit. It is really indeed of some love and attention.
Stayed 2 nights in Sep 2024

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It could be more light in the rooms. Beautiful resort. The bartender at the pool was nice and awesome. The bar inside the resort was nice and the bartender was always nice.
Stayed 3 nights in Aug 2024

8/10 Good

Guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Quiet and peaceful. Nice staff.
Stayed 3 nights in Sep 2024