4/10 Poor
Kelly
Travelled with family and small children
15 Aug 2022
Disliked: Amenities, property conditions & facilities
We chose this property and drove out of our way to get to it because it advertised 4 pools and was kid friendly. The Expedia pictures even supported that. What it didn’t say was that upon our Sunday arrival, the pool and facilities would be closed at 3:30 pm (which was when we arrived) and the one and only restaurant in the area would close at 6.
When I asked if there were any pools open for our kids, we were told “the lake”. Lol thanks. Real helpful.
This is not a normal resort, it’s a health institution and that is fine, but it should be advertised as that. We honestly walked in with two tired kids, who just wanted to swim, Looked at the room and then promptly left. We decided it was worth the extra hour drive and forfeiting the money we spent, not to stay here.
Again, nothing against the people staying there and the aim of the place of treatment and healing, but better advertisement is needed.
I do also wonder the quality of the facilities for kids if we were there during operating hours. Would they be welcomed or just a burden, because let’s face it, kids in a pool just want to laugh, splash and have fun. I am doubtful that would be allowed.
Kelly
Stayed 1 night in Aug 2022