Vienna Comfort Aparthotel

3.0 star property
Aparthotel with a fitness centre, near Vienna Christmas Market

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December 2024

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Fridge, microwave, stovetop, dishwasher
Executive Apartment, Kitchen | In-room safe, desk, blackout curtains, soundproofing
Standard Apartment, Kitchen | Living area | TV
Staircase
In-room safe, desk, blackout curtains, soundproofing

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
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Room options

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Showing 2 of 2 rooms

Executive Apartment, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
  • 55 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 Double Bed

Standard Apartment, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the area

Map
Alser Strasse 21, Vienna, Vienna, 1080

What's nearby

  • Vienna Christmas Market - 12 min walk
  • Hofburg Imperial Palace - 20 min walk
  • Vienna State Opera - 5 min drive
  • St. Stephen's Cathedral - 7 min drive
  • Stephansplatz - 8 min drive

Getting around

  • Lange Gasse Tram Stop - 1 min walk
  • Spittelau Station - 4 min drive
  • Vienna International Airport (VIE) - 30 min drive

Restaurants

  • ‪Alser Cafe - ‬2 min walk
  • ‪Creme de la Creme - ‬1 min walk
  • ‪Suppenbar - ‬1 min walk
  • ‪Salettl im alten AKH - ‬2 min walk
  • ‪Stiegl-Ambulanz - ‬1 min walk

About this property

Vienna Comfort Aparthotel

Aparthotel with a fitness centre, near Vienna Christmas Market
A fitness centre, a bar/lounge and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a TV comes with cable channels, and guests can also appreciate conveniences, such as a dryer and a dining area.
Vienna Comfort Aparthotel offers 4 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Televisions come with cable channels. Accommodation at this 3-star aparthotel has kitchens or kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Vienna aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, German, Italian, Russian

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (EUR 20 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • Room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: EUR 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • TV with cable channels

Laundry

  • Dryer
  • Laundry facilities
  • Laundry service

Work spaces

  • Computer station
  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free bottled water
  • Free daily newspapers
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a historical district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Shopping
  • Bicycle rentals nearby
  • Health club (partner property) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 1 floor
  • 4 units
  • Built in 1999
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 31 March 2024 to 31 December 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Covered self-parking fee: EUR 20 per night (in/out privileges)
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Parking height restrictions apply

Property is also known as

Vienna Comfort
Vienna Comfort Apartments
Vienna Comfort Aparthotel Apartment
Vienna Comfort Aparthotel
Vienna Comfort
Vienna Comfort Aparthotel Vienna
Vienna Comfort Aparthotel Aparthotel
Vienna Comfort Aparthotel Aparthotel Vienna

Frequently asked questions

Is Vienna Comfort Aparthotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Vienna Comfort Aparthotel?

Self-parking is available for EUR 20 per night. Limited spots are available.

What time is check-in at Vienna Comfort Aparthotel?

Check-in begins at 2 PM.

What time is check-out at Vienna Comfort Aparthotel?

Checkout is at noon.

Where is Vienna Comfort Aparthotel located?

Located in Josefstadt, this aparthotel is within a 15-minute walk of Vienna General Hospital and Vienna Christmas Market. Hofburg Imperial Palace and Spanish Riding School are also within 1 mile (2 km). Lange Gasse Tram Stop is only a 2-minute walk and Skodagasse Tram Stop is 2 minutes.

Vienna Comfort Aparthotel Reviews

Reviews

6.8
Rating 10 - Excellent. 4 out of 26 reviews" "
Rating 8 - Good. 6 out of 26 reviews" "
Rating 6 - Okay. 13 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 3 out of 26 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Shyaam

Disliked: Cleanliness, staff & service, property conditions & facilities
not a pleasant experience
Chose the hotel because we had an early morning flight. There were a lot of negatives unfortunately. There was a stink from the sewer through out as the common washroom was ajar. The same stink pervaded our room washroom also. The shower stall has no place for keeping our soap dish. There was no soap provided and the dispenser near the sink was empty. We travel with our own toileteries, so we made do. Main issue was that the owner refused to take part payment in forints. We have done so in many countries, exhausting the local currency. It was a major inconvenience as we were saddled with forints. For the airport drop off at 5 euros each, son needed a 5.30 am drop. The owner said it's 20 and 40 min past the hour. Actually it's a small setup, there was no need to insist on such timings. They anyway do individual dropoff. When I was about to announce my dropoff time, owner said, checkout is 11am. Pretty amazed as airport hotels , esp once like this one need not insist on such timings. Their clients will hardly come rushing in to occupy the rooms during the day. Anyway I left at 10.40am. My flight counter only opens at 11. all in all not a pleasant experience
Stayed 3 nights in Nov 2017

6/10 Okay

Anthony

Liked: Cleanliness
Close to sights and shops
Convenient location

6/10 Okay

Sarah, Linz, Austria

Disliked: Staff & service
spend a little more for something nicer!
The stay was just ok. The reception is on the second floor, small lift, and the apartment is down a floor. The second bed was not made as promised and it was hard to sleep at night with the blinds not being black out.

10/10 Excellent

Candice, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in Vienna
Great apartment! It was huge and had everything you could want. Comfortable bed, kitchen with all equipment. Wish we could have stayed longer. The only minor negatives were the busy street, but the tv can drown that out, the water didn't get very hot for showering and the person in the apartment seemed to do some gym routine for an hour or 2 in the evening. But overall really good!

2/10 Terrible

Louis, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel didn't have room for me; had sleep elsewhere
I arrived at the hotel and was told that they didn't have any info on my reservation. I told them I just booked it on Hotels.com a couple hours before. They said couldn't have possibly booked a room there because they were full. I showed them my Hotels.com receipt. They said that they messed up and that they had no availability and that the room shouldn't have been available on Hotels.com. Probably they booked it themselves over the phone and never took it off Hotels.com. So I had to go stay with a friend. One star.

6/10 Okay

Jody Ryabinov, Israel

Liked: Cleanliness
Our first trip to Vienna! Great Location!
This hotel was very centrally located and so convenient. The rooms were spacious and clean and the price was great! Very poor internet access, very noisy street sounds around the clock, bad pillows, and poor air conditioning were some of the down sides.

10/10 Excellent

A~I~T~M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the Amenities
Great hotel/apartment, it had everything one could possibly need. The kitchen was among the best I've encountered in an European hotel/apartment room. Most of staff was super friendly.

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for access to downtown
A great place to stay. Close to grocery store, etc. Would definitely stay there again and recommend to friends. Very good price for Vienna. Room well equipped for cooking. Saved us lots of money...eating out in Vienna is quite expensive.

6/10 Okay

Reik

Business traveller
Liked: Cleanliness, room comfort
Negativestes Hotelerlebniss
Grundsätzlich lief alles ganz gut soweit, allerdings ist mir auf dieser Reise was extrem negatives passiert wo ich drüber berichten möchte. Als ich nach meiner Sightseeing Tour zurück ins Apartment kehrte um ich auszuruhen, schloss jemand die von mir abgeschlossene Tür auf ohne vorher zu klopfen und schaute kurz rein...ich war total entsetzt und erschrocken wie so etwas passieren kann. Ein Mitarbeiter der mir zuvor das Zimmer zeigte hat die Tür mit den Worten "Ich wollte nur was nachschauen." wieder geschlossen. Wie die anschließende Nacht war kann man sich denken...ich hab mich bei der Rezeption beschwert mit der bitte es dem Hotelmanager zu berichten und dem Mitarbeiter klar zu machen, dass das ein Eingriff in die Privatsphäre ist und auch polizeiliche Folgen haben kann. Ich hoffe für allen anderen Gäste, dass sie so etwas nicht erleben müssen. Ich persönlich werde keinen Fuß mehr in dieses Hotel setzen. Eine Rückerstattung über Hotels.com war ohne Erfolg.
Stayed 1 night in May 2023

8/10 Good

Markus

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Liane

Travelled with group
Zimmer angenehm groß, Sauberkeit lässt etwas zu wünschen übrig. Wir hatten anfangs ein Badetuch (keine Handtücher) für drei Personen. Ein Zahnputzglas für drei Personen, wobei noch Zahnpaste von einem vorherigen Gast drauf war. Frühstück war ok. Personal freundlich. Wir hatten Frühstück mitgebucht, welcher Umstand dem Hotel nicht bekannt war. Verbindung mit Öffis sehr gut. Gute Lage.
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
We reserved an apartement: due to alimentary restrictions is not easy to arrive and find a propere restaurant. Upon arrival (aouut 4pm) we are told that the apartment has no hot water and are offered to relocate to another building, another room (not apartment) or wait a few hours. We opt to wait and go for our first tour of Vienna. Structure is actually a short walk from old town attractions. We got back around 8.30 pm and our luggage has been moved to the apartment. We unpack and get ready for dinner. Here the bad surprise: all kitchenware is dirty! I meadn really dirty (just a few pictures below) with food leftovers and even water left in the boiler. We immediately contacted the reception which offers breakfast and promises cleaning. We ate just a few things we had with us. Next morning we leave and remind of the cleaning. We return againg around 8 pm and ... nothing has been cleaned! We are really upset and show the status of the apartment to the person at the desk (different from previous day). He takes away some dirty kettles, the boiler and offers to clean what possible. We set an agreement so that we will go out for dinner and be reimbursed. Reimbursement has arrived, well half of it. Conclusion. Structure is convenient and witha good cost-value ratio. We had a bad experience with cleanlines of the kitchenett while the room was overall clean. About cleanliness: during breakfast we noticed that the towels are not changed, just crumbs removed ...
Stayed 2 nights in Aug 2019

6/10 Okay

Estelle

Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2018

6/10 Okay

Elida, Argentina

Liked: Staff & service
Disliked: Cleanliness
Personal muy amable
Está bien comunicado. Muy frío. Un caño roto. El televisor tiene más de 30 años.

6/10 Okay

Verified traveller

Nice, simple hotel in a good location.

6/10 Okay

Dominique, st germain sur morin

Disliked: Cleanliness, property conditions & facilities
à améliorer
La pension est bien située proche du centre ville aussi bien à pied qu'en transport. L'isolation phonique vis à vis de l'extérieur est bonne. Les appartements demanderaient un rafraichissement de la peinture bien qu'une partie du mobilier ait été renouvelé cela a été effectué sans souci du détail (empreinte des anciens meubles de cuisine,prises électriques non rebouchées).les finitions de la hotte sont à revoir .Petit bémol Ayant demandé par deux fois à procéder au changement d'ampoules défectueuses cela n'a jamais été effectué.

8/10 Good

Jesper

Liked: Staff & service

2/10 Terrible

Laurent, saint maur des fossés

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
passez votre chemin
Réservation en inadéquation avec arrivée: femme à l'accueil mal-aimable, place de parking soit disant indisponible, nous avons du nous garer dans la rue et avons été verbalisé. Appartement très vétuste, sanitaire sale, odeurs cigarettes, murs sales, travaux cuisine inachevé, carreaux fenêtres très sales

8/10 Good

esther, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족여행에 좋은.
일부러 찾은 아파트 였고, 후기가 별로 없어서 굉장히 망설이며 예약을 했는데, 예상보다 훨씬 만족스러웠음. 처음에 웨스트 역에서 지하철로 이동하면 금방이라는 이야기에 지하철탔다가 완전 헤매고 찾긴했는데, 나중에 보니 아파트 바로 앞에 트램이 다니더라는.. 혹시 이용하실 분들은 웨스트 역에서 트램 47인가 48 (기억이 잘 안남... ) 타면 바로 집앞까지 .. 그걸 이용하시는게 훨씬 좋을듯..

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuplabuukkaus
Paikalle saapuessamme saimme kuulla, että vuokraamamme asunto oli jo käytössä. Meille tarjottiin samaan hintaan hotellihuonetta aamupalalla. Yöllä majoittuessamme ei ollut paljon vaihtoehtoja. Huoneet oli ihan ok ja siistit. Ikkunoista kuului jonkin verran melua. Netti ei lupauksesta huolimatta toiminut lainkaan ja sijainti oli melko syrjäinen keskustaan nähden

6/10 Okay

Verified traveller

Okay but not more
Okay apartment with very good location near Rathaus. Poorly equipped kitchen and the sink leaned so all the water ended up on the floor. Drainage in the shower and bathroom sink was not working well. Good to have ac in the room. Spacious apartment. If you are visiting Vienna during the summer make sure to go to the film festival in the park in front of Rathaus since it is filled with lovely food stalls with food from all over the world at reasonable prices.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Varaamamme huoneisto ei ollutkaan saatavana tulohetkellä eikä tästä ollut ilmoitettu etukäteen. Saimme normaalin huoneen, jossa ei ollut mitään ilmastointia tai edes tuuletinta. Lämpötilat ulkona koko ajan 30-35 astetta. Aamiainen laitettiin huoneen hintaan, mutta sekin oli liian vaatimaton. Yleisarvio hotellista: ei tarvitse tulla uudestaan.

8/10 Good

Jimmy, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Me and my girlfriend stayed for 4 nights and we really liked it. The staff was very helpful in every way. The apartment was clean and the bathroom was newly renovated. I strongly recommend Vienna Comfort Apartments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort