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"The staff at this hotel is truly friendly and helpful. I ordered a sandwich at the hotel lounge and told them to hold the fries. They substituted a beautiful salad and told me if I didn’t like the salad, the chef will stir fry a plate of vegetables for me. The housekeeping staff left us sweet messages and gave us extra bottles of water, warning us about the dry climate in Xi’an."

"The building and the room has the old english theme which is very unique. i totally understand if the hotel management want to keep to the theme but some refurbishments are needed as the room look worn out i.e bathroom tiles, the cabinets, carpets. Overall, the room was clean and bed was comfortable. "

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"Absolutely amazing experience - exceptional in every possible way. One of the best hotels we have ever stayed in. Rooms, staff, food - all was just fabulous and unforgettable. "

"The location of the hotel is very good. It’s a 20 minute walk to the Muslim quarter and the drum tower. We booked the luxury room and were upgraded to a suite, thank you! Bed was amazing and bathroom had luxurious Lanvin amenities. Staff were very friendly and professional specially the concierge who went above and beyond helping us retrieve something we left behind in the train from Beijing. Exceptional service. "

"The hotel was close to everything we wanted to see in Xi’an. Was everything we needed in a hotel. "

"Friendly staffs always willing to help and assist. Good location. Just besides the Wall City as well as shopping centres. Lot of food choices "

"Excellent breakfast buffer!"

"Excellent in all wsys"