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SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

4.0 star property
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Cottage | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Front of property
Indoor pool, pool loungers
Penthouse | Living area | 70-cm flat-screen TV with cable channels, TV, heated floors
Terrace/patio

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly
The current price is 8.579.421 ₫
9.156.367 ₫ total
includes taxes & fees
21 Apr - 22 Apr

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse | Mountain view

Penthouse

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 6
  • 3 King Beds

View all photos for Solo Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Solo Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
  • Mountain view
  • Sleeps 1
  • 1 King Bed

View all photos for View Junior Suite

View Junior Suite | Mountain view

View Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for The High

The High | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

The High

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage

Cottage | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Cottage

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 5
  • 2 King Beds and 1 Single Trundle Bed

View all photos for Friends & Family Suite

Friends & Family Suite | Mountain view

Friends & Family Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Separate bath and shower
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for View Double Room +

View Double Room + | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Double Room +

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 80 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Friends & Family Suite +

Friends & Family Suite + | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Friends & Family Suite +

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Separate bath and shower
  • Sleeps 5
  • 2 King Beds

View all photos for View Apartment

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

View all photos for View Suite +

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Suite +

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for View Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Living area | 70-cm flat-screen TV with cable channels, TV, heated floors

Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room +

Double Room + | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room +

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Bahnhofplatz 18, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 1 min walk - 0.1 km
  • Zermatt - Furi - 7 min walk - 0.7 km
  • Zermatt-Furi Gondola - 15 min walk - 1.3 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Zermatt Gornergratbahn Station - 1 min walk
  • Sion (SIR) - 106 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden India - ‬1 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬3 min walk
  • ‪Le Petit Royal - ‬2 min walk
  • ‪Fuchs - ‬4 min walk

About this property

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Upscale hotel near Zermatt-Matterhorn Ski Paradise
Located close to Zermatt-Furi Gondola and Sunnegga Ski Resort, SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel provides a free breakfast buffet, a terrace and a garden. Indulge in a manicure/pedicure, a sports massage and a body treatment at the on-site spa. In addition to an arcade/games room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool with sunloungers
  • A billiards/pool table, concierge services and massage treatment rooms
  • Luggage storage, a front desk safe and tour/ticket information
  • Helicopter/aeroplane tours, a porter/bellboy and multilingual staff
Room features
All rooms are individually furnished, and include comforts such as heated floors and bathrobes, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Children's slippers and childcare services
  • Children's dressing gowns, hairdryers and shampoo
  • 70-cm flat-screen TVs with cable channels
  • Wardrobes/cupboards, heated floors and electric kettles

Languages

English, French, German

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9.6 out of 10, Exceptional, 572 reviews
The price is 9.403.034 ₫
10.013.044 ₫ total
includes taxes & fees
6 May - 7 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Indoor pool
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-cm flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [Schlosshotel my Lifestyle, Bahnhofplatz 18]
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per night
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 150.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

SchlossHouse
SCHLOSS Zermatt Active CBD Spa Hotel
SchlossHouse Zermatt – Wellbeing Rooms Suites
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Hotel
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt

Frequently asked questions

Does SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

As of 12 Apr 2025, prices found for a 1-night stay for 2 adults at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel on 21 Apr 2025 start from 8.579.421 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of CHF 20 per pet, per night.

How much is parking at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

This hotel doesn't offer parking.

What time is check-in at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Checkout is at 11:00 AM.

Where is SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel located?

Located in Zermatt City Centre, this spa hotel is within a 15-minute walk of Zermatt-Matterhorn Ski Paradise and Zermatt-Furi Gondola. Sunnegga Ski Resort is 1.4 mi (2.3 km) away. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 2-minute walk.

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SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 95 out of 98 reviews
Rating 8 - Good. 2 out of 98 reviews
Rating 6 - Okay. 1 out of 98 reviews
Rating 4 - Poor. 0 out of 98 reviews
Rating 2 - Terrible. 0 out of 98 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Fantastic Hotel, close to the train station. Clean, friendly staff and the best Spa!
Stayed 3 nights in Feb 2025

10/10 Excellent

Matt and Juanita

This hotel is super convenient to the train station(s), but it is either sound proof or the trains are quiet because we didn’t hear anything. The spa is great for relaxing. Staff were friendly and outgoing. Breakfast was great. We really enjoyed everything!
Stayed 2 nights in Mar 2025

10/10 Excellent

Douglas

Location, service , modern and clean facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Phillip

The Sauna, Spa (massage), gym and Yoga class were truly terrific. The staff was warm and welcoming. Breakfast was all I could have hoped for. The room was very comfortable. The hotel really met and surpassed all expectations.
Stayed 5 nights in Mar 2025

10/10 Excellent

Aisling

This is a great property to stay at. The staff was very helpful and friendly. The breakfast was awesome, excellent location. We couldn't have asked for a better stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Vinicius

We had an amazing stay at Schloss! The cozy property, great location, and relaxing spa made it special. Our room was lovely, and the staff’s outstanding hospitality truly set this hotel apart. From check-in to check-out, every detail was thoughtfully handled, making our experience even more enjoyable.
Stayed 1 night in Feb 2025

10/10 Excellent

Clamor

Excellent stay, Chris at reception delivers outstanding service
Stayed 1 night in Feb 2025

10/10 Excellent

Marcel

Great location, minutes away from the train station, friendly staff, amazing spa, you should try the cbd massage and try in the spa the cbd sprinkle.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy

Fell in love with it here. We came with our two kids for a ski trip and weren't sure what to expect because it was our first time to Zermatt. Now, we cannot wait to come back!! Fabulous location, amenities, staff and little touches. On point. So easy and nice.
Stayed 4 nights in Mar 2025

10/10 Excellent

mahnaz

Excellent option for Zermatt
Stayed 3 nights in Dec 2024

10/10 Excellent

Lukas

We had a fantastic experience staying at the Schloss Hotel. Alex and his team were wonderful and created the perfect experience. The hotel is conveniently located to the train station, Gornergrat train, shops, and restaurants. Highly recommend this hotel to anyone looking to visit Zermatt!
Stayed 3 nights in Jan 2025

10/10 Excellent

Chi Hong

I never wrote any reviews but SCHLOSS is just perfect. Best hotel i ever stayed in.
Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Awesome stay!
Our stay was magnificent! Very close to downtown and the staff is very friendly and helpful!
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Very convenient but very quiet. Excellent staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohan

Everything about this hotel is amazing. The staff was particularly helpful. The location is extremely convenient to the train station and the Matterhorn railway.
Stayed 1 night in Dec 2024

10/10 Excellent

YU CHAO

Very cosy and well maintained, had a wonderful stay with my wife!
Stayed 2 nights in Oct 2024

10/10 Excellent

stacie

Absolutely the most friendly,welcoming, beautiful place to stay. Not one complaint.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Amazing !!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Lorna

We loved our stay here, perfect location, so close to the train station but we weren’t there to ski so might be a different walk to the cable cars if you’re carrying. The hotel is fab, great pool and spa area, breakfast was lovely and by far the most comfortable room of our whole trip, the team were lovely too
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Perfect walkable getaway!
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Great location. Very friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Hotel staff are very friendly and service oriented to make the stay pleasant. Food is excellent, the spa & amenities are spectacular. I would definitely make this a stop during holiday travel.
Stayed 1 night in Sep 2024

10/10 Excellent

Nathalie

This hotel was a top in every way. Gorgeous contemporary decor, large room nicely appointed, great staff, great location. And breakfast the best with even a fresh pan of honey from the beehive ! We truly enjoyed our stay there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexandra

Beautiful property that is perfectly situated near the train station and Gornergrat.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

This property was the highlight of our trip! It was conveniently close to the train station and the staff was amazing! From the initial check in process, it was an amazing experience. This was one of my favorite hotels that I've ever stayed in.
Stayed 2 nights in Sep 2024