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"Very clean and comfortable room. The livingroom with several seating areas and large screen tv was a big hit for us. The buffet breakfast was amazing. So many Cretan savory and sweet food that we might not have had if it weren’t for this breakfast buffet. Every staff member that we met was friendly and helpful. It was a great hotel to stay in Heraklion."

"EVERYTHING SO CLEAN SERVICES SO GOOD BRECKFSAT GREAT"

"We stayed at Agapi Beach Resort from 27/10 to 03/11/24 for the third consecutive year. This place never fails to disappoint. Beautiful hotel complimented by the fantastic staff. The accommodation is lovely and cleaned thoroughly every day. The food is lovely and varied each day. As you walk around the hotel the grounds are immaculate with an array of trees, bushes, plants and flowers. Numerous pools dotted about. The beach is two minutes from the main complex. Beach towels provided every day. There are different places on the complex to eat. We can’t praise Agapi Beach Resort enough. Just something about the place that just makes us want to go back every year. Hopefully we will again in 2025. "

"The staff and service both in the hotel and the restaurant were attentive and friendly. Location is excellent for walking. We even walked to the palace. "

"The front desk staff were so kind and helpful. Nice and clean hotel. Wish they have a laundry machine, other than that everything is great. "

"Everything about this hotel is excellent. The staff are professional, friendly and helpful. The food is lovely and the breakfast is first class. We have stayed here many times and the standard remains high."

"Could not recommend this place more! We will definitely be going back. The staff was phenomenal, when we arrived we were greeted by a concierge who took our bags inside/to our rooms and made us a mimosa while we filled out our check in details. We did the half board so we got a buffet breakfast and dinner each night that had so many options and were very delicious! The front desk also made us a reservation for the el la carte dinner which was also free. The staff didn’t hesitate when we asked them to book us a taxi to check out city centre as well as booking an early taxi to get us to the port the morning we checked out, also supplying us with a box breakfast to go. Highly recommend this place! Absolutely loved every minute of our stay! "

"great location"

"Galaxy hotels greatest asset is undoubtedly their staff. They are hard working and completely focused on delighting their customers. Anthi on front desk, Conference Captain Cristos, Erene and Natalia to name but a few who provided us with excellent service throughout our stay. Thank you."