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"What truly sets this hotel apart is the exceptional staff. The team at the central restaurant was absolutely brilliant — attentive, friendly, and incredibly professional, making every meal a memorable experience. Equally impressive were the concierge staff, who went above and beyond to ensure our stay was seamless and enjoyable. Their knowledge, warmth, and dedication to service made a lasting impression. A truly outstanding experience thanks to the people who work there."

"Great location, awesome view of the Lotus, extremely clean and modern, comfortable beds, and a nice pool! We would for sure stay here again!"

"It’s a wonderful place to stay. The staff were so helpful and warm. The seafood lagoon is a must! The food is amazing!! The flavors and quality were outstanding. The lounge area is great to meet fry and watch the evening entertainment with a drink. However, beverages and tea here can be a bit pricey. "

"Great location and wonderful hotel. It has everything you need and more. "

"I recently had the pleasure of staying at Cinnamon Life Hotel - City of Dreams, and I must say, my experience was nothing short of extraordinary. From the moment I arrived, the exceptional customer service set the tone for my visit. Every team member I interacted with demonstrated an impressive level of attentiveness, care, and kindness. Upon check-in, I was warmly greeted by Bhagya at the reception. Her attentiveness and thorough explanations of the hotel’s facilities made navigating this expansive property a breeze. I was fortunate to be upgraded to a Sea View room, which was a delightful surprise and added to the overall enjoyment of my stay. Dipali, the Guest Relations Executive, truly went above and beyond. She took the time to personally escort me to my room, explaining all the amenities and answering my numerous questions with genuine enthusiasm. Her passion for hospitality was evident in the way she greeted each guest with respect and warmth. This personal touch made my experience memorable and truly enjoyable. I also want to highlight Sanjay, the VIP Executive, who was incredibly attentive and accommodating. He assisted me with a late check-out, ensuring that my departure was as smooth and stress-free as my arrival. The kindness and care exhibited by the entire team made me feel valued as a guest, which is a rare experience in today’s hospitality industry. The hotel itself is stunning, and I thoroughly enjoyed the breathtaking infinity "

"Posh and secure"

"Great view from the rooftop bar, and a great stopover choice to start a holiday in Sri Lanka. The breakfast was very good too."

"Great stay here on my first night in Sri Lanka. Really clean, modern, and everything you would expect from a hotel of this quality. It's also very close to Colombo Fort station which is useful if you are going to continue the trip by train! I didn't use the pool but had a drink there and it looks great - one note was that the service was quite slow! Breakfast options were vast. Would definitely stay here again. "

"Fantastic location in a beautiful neighbourhood, very safe & clean. Pool is great after a long day and breakfast is substantial. "