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"Location and view"

"Lively Hotel , would recommend to anyone , Breakfast is amazing "

"Die Aussicht auf Chania und die vom Hotel gut zu Fuß erreichende Altstadt sind für uns die Kriterien, dass wir bei einem erneuten Besuch von Kreta wieder dieses Hotel buchen werden "

"One of the best resorts. Had an absolutely wonderful experience. Staff was beyond helpful and friendly. Food was great. Beach was beautiful. Would definitely come again!"

"Fantastic facilities and great options for all ages. Food quality is fantastic and the main restaurant has themed nights to keep it varied. Most of the food is also cooked fresh in open kitchens which is great. The dining area can be a bit noisy but there’s an adults only area which I’m sure would be quieter. Room was fantastic for us. We had 2 adjoining rooms for a family of 5 and had 4 separate sleeping areas. Staff were great although the bar staff were always stretched resulting in long queues. Water park area is fantastic. Kids loved it. The option of an indoor pool in low season also great if the weather is not great. Beach area is amazing and so are the never ending pool options. The kids club looked great although our kids were probably on the older side so didn’t participate. The play park is awesome. Huge climbing frames and crazy golf all within a secured gated area. Having the tennis/sports centre facilities adjacent to the hotel is also a great option with free table tennis within the sports centre building. Only suggestion is to consider table service as no one wants to spend up to 15mins queuing at the bar. Not really giving 5 star vibes. Was nice to see the hotel manager getting table service though… All in all, we’d likely return. "

"We had a great time here. The staff was very helpful. There was construction so parking was tricky but the staff went above and beyond to help us. "

"My siblings and I had a pleasant stay at Mitsis Rinela. The rooms were extremely comfortable, clean, and the staff were very helpful and accommodating. The restaurants had a wide variety of food to choose from, and there was entertainment on every night we were there. Definitely a hotel to stay at during a visit to Heraklion."

"Good access to the airport. Close to the bus to Heraklion. Staff were very helpful. The only wrinkle is that water in the rooms is non-potable so bring your own water. "

"We enjoyed our stay on the 5th floor with the jacuzzi! Wonderful views, wonderful people, wonderful food! 100% would recommend! "