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"the place was clean and a good condition. staff were helpful. WIFI was not fast. "

"They allocated our room at tower 3,Where groups stays, was difficult to use elivators and waiting times can expect around 45 minutes to go down/up.Quite frustrating. Better stay in hotel not tower's. "

"Great hotel to stay in, best staff "

"Swift check in process. Friendly staff from front desk team to housekeeping. Breakfast was great, with a wide variety of traditional and intercontinental foods. Kudos to Tayyib, the manager for checking in during our meal. We will definitely be staying again, inshallah."

"Great"

"Very good "

"Best customer service in Madinah area. The staff at the reception board is amazing and pride and extra ordinary Customer Service. I was early and arrived the hotel at 10:30 am. The very pleasantly check me in at 10:30 AM. The next day, I asked for a late check out and again happily gave me a 3 PM check out. This was so refreshing. The staff was so pleasant to work with"

"This property is excellent if you want peaceful entry and exit from the hotel. the access to elevators are very easy and you dont have to go through Clock Tower Shopping mall and queue up for the elevators. The staff is friendly and the breakfast was grand. will definitely be going back to this hotel. "