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"First class as expected "

"Great central location and staff were friendly - doorman David was particularly helpful and kind. The hotel is nicely designed though only minor downside was felt spa area could have been a bit better maintained e.g. cleanliness (tissue in pool) and corridors were a bit flooded and though hotels fault per se, people kept mixing up robes. The rooms are nice and spacious and the stocked complimentary mini bar was a nice touch. Although we never got the chance for the hotels drinks offer we heard...

"Bit of a delay at the Bar as only one bartender and making cocktails, also Temple Spa soap in room not in box (missing!), Nespresso machine 2 faulty capsules maybe due to age other ones worked ok. Generally excellent, lovely room, excellent value, facilities great, just minor areas"

"Although we only stayed for one night we were very impressed. We were made to feel very welcome on arrival and given lots of information about not only the hotel but services we may be interested in round about. The hotel room was beautiful and very clean. We were at a concert at the usher hall just across the road so very handy for us. Breakfast was amazing! Such a great choice. We will definitely be back and hope to try the spa next time too. Thanks for a wonderful stay."

"Room very dissspointing . Small double was almost like a single . Not befitting a 5 star hotel However the staff were excellent polite and smiling. Loved the “social” hour . Breakfast was excellent "

"This building and it’s history alone is amazing. Brasserie Prince is a must. I adore this hotel. "

"Wonderful hotel in a central location. Made our stay amazing and enjoyed the use of the pool facilities as well. Room was clean and a good size."

"Amazing hotel very helpful staff, will definitely be going again "