Search Hotels with Entertainment in Hanoi Backpacker Quarter

"This hotel is somewhere I've stayed before. Usually sound & reliable. This time I booked & prepaid only to find, quite by chance, that they had effectively cancelled my booking WITHOUT FORMALLY TELLING ME so they could carry out a long term refurbishment. On the day of my supposed check-in the place was a building site. I'd had the foresight to rebook at another place so that at least I had somewhere to stay at the start of my 3 month visit to Hanoi. My task now is to get my money back from...

"My list is long for this hotel which changed names many times. It’s now called the Viet Hotel. The hotel pictures are false advertising. Here is the list of issues: 1. Lobby staff are not friendly and really don’t seem to care about client service. 2. The hotel dining room is so dirty 3. They had no water one evening so we could take a shower after a day of hiking and biking upon our return. They blamed it on a street repair but everyone around had water. 4. The safe was locked and we asked...

"Thank you for an excellent stay everyone was so attentive to my requests."

"3mins walk from Train Street, and 20mins walk from the Old French Quarter, it’s the perfect location: close to everything but also very quiet (a must in a city like Hanoi!) My room was big and clean. The staff is very friendly, and they kindly let me shower in the spa before my late departure. I didn’t use the pool, gym or spa as it was a short stay so I can’t comment on those. Would definitely stay there again! "

"Booked at this hotel and our room wasn't available (burst pipe???). They took us to a comparable hotel, at no extra charge. Super helpful staff."