Search Lakeside Hotels in Hanoi Backpacker Quarter

"My list is long for this hotel which changed names many times. It’s now called the Viet Hotel. The hotel pictures are false advertising. Here is the list of issues: 1. Lobby staff are not friendly and really don’t seem to care about client service. 2. The hotel dining room is so dirty 3. They had no water one evening so we could take a shower after a day of hiking and biking upon our return. They blamed it on a street repair but everyone around had water. 4. The safe was locked and we asked...

"Busy location but minimal noise disturbance at night - at least from the street...air con unit was very noisy and had limited effectiveness. Room comfortable for the most part - one narrow window with views of a all and rooftops mainly. Extremely helpful staff on reception - especially Johnny + Rick. Good breakfast and excellent restaurant staff."

"Thank you for an excellent stay everyone was so attentive to my requests."

"3mins walk from Train Street, and 20mins walk from the Old French Quarter, it’s the perfect location: close to everything but also very quiet (a must in a city like Hanoi!) My room was big and clean. The staff is very friendly, and they kindly let me shower in the spa before my late departure. I didn’t use the pool, gym or spa as it was a short stay so I can’t comment on those. Would definitely stay there again! "

"Booked at this hotel and our room wasn't available (burst pipe???). They took us to a comparable hotel, at no extra charge. Super helpful staff."

"We arrived earlier than their check in time but they let us check in early anyway. The staff also helped to give us recommendations for places to eat and helped with directions, and they even gave us a deal when we bought a case of beer through them! Overall the staff were very friendly and helpful ad the facilities were great for the price of the stay!"

"This hotel is a great location. The room was clean and comfortable . It was on a street that was a bit noisy until around midnight . "